Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,396 Reviews)
Rating breakdown 18,396 reviews
5 Stars
16,065
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Best phone ever!
on March 15, 2026
Posted by: Sh1nee
[This review was collected as part of a promotion.] Was hesitant at first about upgrading to the s26 ultra because of the "new" features but I am blown away at how good these features actually are! The AI feature in the photos are actually super helpful in cleaning up certain images or creating new images. I also like the new improved bixby function that I never used in the older galaxy models. I finally have a use for it. The phone is also super fast and the battery lasts so longggg.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New s26 ultra is very nice
on March 15, 2026
Posted by: Sweetgalaxy
[This review was collected as part of a promotion.] I love that it's very easy to switch from our old s23ultra and everything is easy to navigate. I like the new galaxy ai or Gemini it's pretty neat to have that built in. I like the new design rounded corners of the phone and flat screen and not curved sides.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
s26 ultra
on March 15, 2026
Posted by: Mustang
[This review was collected as part of a promotion.] The device exhibits exceptional performance. Its camera system consistently captures high-quality images in various lighting conditions. The display provides a vibrant and immersive viewing experience. Battery life is notably impressive, easily lasting through a full day of heavy usage. Overall, it represents a significant advancement in mobile technology.
Value
5
Response from Samsung USBy R&R Team, March 15, 2026
Hey Mustang, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are so pleased with the enhanced capabilities and impressive battery life of your new device. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great New Edition
on March 15, 2026
Posted by: Nimrod
[This review was collected as part of a promotion.] New series is quicker, lighter, and more AI than previous model. Battery lasting longer too. Picture enhancements also.
Value
5
Response from Samsung USBy R&R Team, March 15, 2026
Hey Nimrod, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced speed, lightweight design, and new features of Galaxy AI available on your device. We have provided a link to our team of experts to assist you if any questions arise during your usage of your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 15, 2026
Posted by: Qurk48
[This review was collected as part of a promotion.] Great phone easy to use and setup. Love the camera
Value
4
Response from Samsung USBy R&R Team, March 15, 2026
Hi there Qurk48, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the inital setup and usage of your device. We have provided links to resources tohelp you fully discover the capabilities of your phone, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on March 15, 2026
Posted by: Wolverine1995
[This review was collected as part of a promotion.] This phone is really something else. Galaxy AI is one of the best ones I have ever experienced. I love all the things I can do on it. It is definitely better than the S25 ultra in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product fit my life
on March 15, 2026
Posted by: Privateabcname
[This review was collected as part of a promotion.] Although I had my phone for a few days, I enjoy the features and look forward to seeing more reason to use and recommend this cellphone and the buds4 pro.
Value
4
Response from Samsung USBy R&R Team, March 15, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are so happy with the inital impression of your device. We have provided links to the complete manual and Samsung Support Team for your convenience. These resources can help you discover all of the amazing enhancements of your device, and answer any questions that may come up as you explore. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Feels like a brand new phone
on March 15, 2026
Posted by: Murubaba
[This review was collected as part of a promotion.] On the specifications sheet it looks like an incremental update. Yet the phone feels like a brand new phone. All of these little changes are trending to bring it closer to perfection from what was already an awesome device.
Can't wait to try all the new Galaxy AI features. I will update this review after that happens.
Value
5
Written by a customer while visiting Samsung US