Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,401 Reviews)
Open Ratings Snapshot
Rating breakdown 18,401 reviews
5 Stars
16,070
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great phone
on March 30, 2026
Posted by: Sissy03
[This review was collected as part of a promotion.] This phone has been one of the best in quality, easy to use. Great size screen for everyday use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about this phone!
on March 30, 2026
Posted by: Chriskc87
[This review was collected as part of a promotion.] I have only Samsung products including the Galaxy watch, ring, tablet, laptop and monitors. I also was lucky enough to get the trifold and fold 7 which I also love. The fold only lacks in battery and camera. The trifold only lacks in camera and weight. The s26 ultra is fantastic in all categories. It's really impressive how the battery can last all day. But the feature that I've been using everyday is the privacy screen. When I go out, I am so self conscious about people looking at my phone when I'm on social media or banking and having the peace of mind of just taking the screen automatically block out people from looking at the screen is ground breaking. This is definitely the best feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the phone specially the privacy display
on March 30, 2026
Posted by: NoSiGnal
[This review was collected as part of a promotion.] I love the GALAXY AI feature, I use it a lot in my business
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing Cameras and truly a workhorse
on March 30, 2026
Posted by: Detritus
[This review was collected as part of a promotion.] Galaxy AI allows you to take a picture or video and produce gorgeous results and functionally of the Galaxy S26 Ultra is more adept at getting things done than anything else I've tried up to having my Dell computer in my pocket.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the phone
on March 30, 2026
Posted by: Tamshel
[This review was collected as part of a promotion.] I love my phone, the ai options are great. I mostly just use it for personal use to play games and social media. But the battery isn't lasting as long as my s25 did that's why only 4 stars
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra,Just Amazing phone all round.
on March 30, 2026
Posted by: Leonard
[This review was collected as part of a promotion.] Samsung Galaxy S26 Ultra Summary:
The Galaxy S26 Ultra is a powerful flagship phone with a stunning display, fast performance, excellent 200MP camera, and long battery life. Its AI features and privacy screen add extra value, though the upgrades are more refined than revolutionary.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have been very, very, very satisfied with phone.
on March 30, 2026
Posted by: FireBoss
[This review was collected as part of a promotion.] This phone has become very great tool in my life. It has give. Me an ability to be mobile literally. From galaxy AI to other AIs, and being able to multi screen and multi task with its faster platform and ability to move back a f forth between several projects and not loosing or skipping beat. Abliltybto run 2 or more programs with out slowing down. From several different platforms.
The camera and its capabilities is fabulous! 💯💥💯💥💯💥💯
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features are amazing.
on March 30, 2026
Posted by: DaBobster
[This review was collected as part of a promotion.] I use my phone for bothe work and personal iTunes keeps things in the correct place. GALAXY AI is a great product
It makes simple work of complex questions. At the say 'explain it to 5 year old'
Then it is an entertaining moment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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