Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,401 Reviews)
Open Ratings Snapshot
Rating breakdown 18,401 reviews
5 Stars
16,070
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great Features
on April 5, 2026
Posted by: EXTOP16
[This review was collected as part of a promotion.] Phone has a great feel in the hand. Doesn't seem overly large for how big it is. Very user friendly. The Galaxy AI is great and very fun to play around with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features on this phone.
on April 5, 2026
Posted by: IceMike
[This review was collected as part of a promotion.] Galaxy AI on this phone is great. I love the ability to create msg with Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phones!!!
on April 5, 2026
Posted by: Dc4ever05
[This review was collected as part of a promotion.] This is a great phone. I had the s24 ultra and got the s26 ultra and what a difference. This phone is fast and easy to use with all its great features. Using the Ai is easy to
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very fast and responsive phone
on April 5, 2026
Posted by: Abhinav
[This review was collected as part of a promotion.] With every generation the Galaxy keeps getting better and this kne ks a beast in performance and reliability
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing overall
on April 5, 2026
Posted by: Cutie8Bunny
from Ashland, Ohio
I absolutely love this phone!! The built in privacy is perfect for public places especially if you take your work with you. Batteryblife is pretty good it lasts a long time which is perfect when you use the camera which is high definition and your photos come out perfect every time I love using it during family gatherings or when I am out taking photos. Overall ther performance on this phone is amazing, long life, smooth transitions, and great overall quality.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra
on April 5, 2026
Posted by: AyeeJayy
[This review was collected as part of a promotion.] Love my new S26 Ultra. Privacy screen is a cool feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've been a galaxy user forever. Love this phone
on April 5, 2026
Posted by: Painter72
[This review was collected as part of a promotion.] I'm still getting used to the Gemini but I love search with the microphone and also search with a picture. This is the first time I have had the newest phone so friends are mo help. Luckily I have been galaxy from the beginning and I don't plan to change I am getting used to the,AI because my kids are showing me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a beautiful phone
on April 5, 2026
Posted by: Spartanden
[This review was collected as part of a promotion.] I love the sleek look and the way it feels in my hand. The AI is intuitive and works seemlessly. The speed is unbelievable. Coming from the S22 Ultra to the s26 Ultra is like going from the Apollo missions to the Artemis mission. A true leap forward.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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