Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,401 Reviews)
Open Ratings Snapshot
Rating breakdown 18,401 reviews
5 Stars
16,070
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
The display is beautiful
on April 13, 2026
Posted by: Debbi123
[This review was collected as part of a promotion.] First off, this phone is huge. If you have limited space or want to put it in a charging slot in a car it probably won't fit. BUT I don't care! I love love love this phone. From the display to the size to the speed to the apps. It has many, many amazing features. I haven't used Galaxy AI yet, but that's only because I am playing around with everything else first.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on April 13, 2026
Posted by: Stormshadow9
[This review was collected as part of a promotion.] The phone is all you need in one small rectangle. The Galaxy AI is a tool unto itself and the rest of the apps, is all you need.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic!
on April 13, 2026
Posted by: atc1078
[This review was collected as part of a promotion.] Love the new embedded Galaxy Ai features. Takes great pictures, especially in motion with excellent stability. Privacy display is another great feature. I highly recommend this phone for anyone's next upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, great camera, lots of Galaxy features
on April 13, 2026
Posted by: NOHAM71
[This review was collected as part of a promotion.] I use it for work and streaming, galaxy Ai helps me to look for products. So far it's great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on April 13, 2026
Posted by: Prince
[This review was collected as part of a promotion.] Once you get use to Galaxy AI it is pretty awesome. Phone runs extremely smooth and the battery life is excellent. I for the phone pre-ordered and received it 2 days early ( is was very happy about that )
I've been a Samsung user for many many years and I'm almost always here with their products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Although Simple but powerful
on April 13, 2026
Posted by: GoHernandez
[This review was collected as part of a promotion.] Moving from a S24 Ultra to the S26 Ultra has been a great move. The device is well equipped and has a sophisticated look. One of the features i enjoy is Galaxy AI when editing my photos, the feature makes my editing effortless. Definitely enjoy my move to the new S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung phone ever
on April 13, 2026
Posted by: WACurry13
[This review was collected as part of a promotion.] Best phone I've ever used! I have always impressed the camera on the Samsung phones and the 26 ultra is no exception. Im still getting to know my new phone and so far I'm really impressed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on April 13, 2026
Posted by: Galaxy4Gregg
[This review was collected as part of a promotion.] I bought the new phone because of the privacy screen and updated camera. So far I am happy with the updates and look forward to learning more about the cameras capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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