Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,381 Reviews)
Open Ratings Snapshot
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Better then the 25 ultra!
on September 28, 2026
Posted by: Androidlover
[This review was collected as part of a promotion.] I chose this phone, because it was an upgrade from my other phone, it is sleek, rugged and fast. Still learning how to use all the features, but I look forward to exploring my device, as it use it more. Get you one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 Ultra is Awesome and my Buds 4 Pro too
on September 28, 2026
Posted by: Max8675309
[This review was collected as part of a promotion.] All the feauture on my S26 ultra is something that Samsung should be proud of. The quality is top notch.
My Buds 4 Pro are more than I ever expected. I am used to purchasing and using Bose and Bang & Olufsen products throughout my lifetime. These Buds 4 Pro far superceed the quality , craftmanship and sound comparted to these products mentioned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!!
on September 28, 2026
Posted by: Mikedl75
[This review was collected as part of a promotion.] Coming from the Moto Razer 2025 Ultra has been an amazing experience. The Galaxy is so much quicker doing everything. Apps load quicker and everything just works. Never any issue with connecting to Android Auto, no drops of Bluetooth devices, and the camera is amazing. And the 7 years of software support is just amazing, if I want I can be using this still in 2032 lol. I choose Samsung now over any other phone. Having both the Galaxy Watch Ultra and Galaxy Buds I won't ever go back.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
features galore!
on September 28, 2026
Posted by: galaxy4lyfe
[This review was collected as part of a promotion.] i upgraded from the s23 ultra to the s26 ultra 5 months ago and i love the new camera quality and features! the privacy screen comes in handy when checking my bank account/entering passwords. i hope samsung continues to keep the spen! it comes in handy when signing documents for work! the battery is also amazing! i have battery protection on and let it charge to 85% and it lasts me a day and a half!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S26 Ultra
on September 28, 2026
Posted by: Albertryan2156
[This review was collected as part of a promotion.] Had my cell phone for over a year and a half always up graded to next samsung Gen so far they've given me zero problems pictures always came out clean & there very reliable Thank you samsung galaxy way!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned
on September 28, 2026
Posted by: Scottyp
[This review was collected as part of a promotion.] I chose android system and was nervous. Constant doubt thinking if I make the switch, i'm gonna miss all these things.. 3 months later I don't miss anything from the old operating system. I don't think I'm ever gonna go back this phone is so much more capable than any phone I've had before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love Samsung phones but...
on September 28, 2026
Posted by: TripleOgMooMoo
[This review was collected as part of a promotion.] I've been with samsung for years, close to 30 years. I chose Samsung for the quality of the phones and have been genuinely happy. Although I love my S series, I feel like theres still too much bloat. With having 3 different softwares, i.e. Android, Google, and Samsung. It kind of gets in the way. If all 3 of you can team up and make 1 clean OS it would be perfect. I will continue to use Samsung phones. The upgrades internally are getting better and better every year. One other thing I wish, is that the ultras were square again instead on curved edges. I lied 1 more gripe but, neither are make or break, i wish the camera was back in the phone instead of poking out. Other than that I love Samsung and I will continue using these phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, responsive and a great everyday phone
on September 28, 2026
Posted by: Sam888
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a powerful phone that could handle everything I use throughout the day without slowing me down. The performance has been excellent, apps open quickly, multitasking is smooth, and the display looks fantastic. I’ve especially noticed how responsive it feels when using apps that I depend on every day. The camera quality is also impressive, and overall the phone feels like a true flagship device. I’ve been very happy with my choice and would definitely recommend it. 🙂🖖
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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