Customer reviews from De'Longhi
De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Average customer rating
3.8
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
10
3 Stars
6
2 Stars
5
1 Star
26
71%of customers recommend this product.
(
72 out of
102)
Customer Reviews for De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Customer Rating
2
Leaks from bottom
on August 1, 2022
Posted by: Mu377
I’ve owned the Machine for about two weeks and I have to wipe up leaking water every other day from underneath the machine. The coffee it makes is outstanding but I don’t know how long it will last with the water leak
No, I would not recommend this to a friend.
Response from De'LonghiBy JSM, CST, March 3, 2023
Thank you for sharing your feedback with us, we are sorry to hear your All-in-One Coffee maker is leaking. We would love the opportunity to assist you with your unit. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard. Thank you.
Written by a customer while visiting De'Longhi
Posted by: ThomasH
Verified Purchase:Yes
I am very happy with this machine...I enjoy my coffee each day.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Woke up to not working
on July 24, 2022
Posted by: Doesn’t work
Bought this a week ago and came down stairs this morning to my pot coffee and not hot. Went to make a fresh pot and it won’t brew/work. Glad I registered it.
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, July 25, 2022
Hello, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website for direct assistance relating to your Combination Coffee and Espresso Machine. Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
1
Long Wait, Now Broken!
on June 30, 2022
Posted by: MDGrammie
We finally received this after waiting over a month. Instructions were detailed on how to set up and use it. Have had trouble with it heating the water/steam….says its ready, but water still cold! Now today after only a month, we see that there is a big crack coming up from the heat plate. Waiting to hear back.
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, July 6, 2022
Hello, we are very sorry to hear you are experiencing difficulty with your Combination Coffee and Espresso Machine. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to assist you with your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Posted by: Bernard
Verified Purchase:Yes
Had to return unit as frother not working properly. Company had no more in stock so has to go elsewhere to buy one.
Written by a customer while visiting De'Longhi
Posted by: Jake from NJ
Verified Purchase:Yes
Ran a pot of just water to rinse out the coffee side of the machine before my initial use and that was it the coffee side completely stopped working never even got a cup of coffee out of it. Now going through the warranty process. I will say the tech support guy was very nice.
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, May 12, 2022
Hi Jake, while it's great to hear you had a positive experience with one of our friendly technicians, we are sorry to hear about your Combination Coffee and Espresso Machine. If you ever require assistance with your replacement, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Posted by: ChowBoss
Verified Purchase:Yes
I bought the ALL-in-One Coffee & Espresso Maker, Cappuccino, Latte Machine = Advanced Adjustable Milk Frother - COM532M as a birthday gift. I don't really drink coffee but I found out that drinking a double shot of espresso actually soothes any migraine attacks that I so often have! Whenever I have an episode of a migraine attack I brew a mean double shot of an Americano from my COM532M. Resulting a very calming effect on my throbbing headache. Thanks, DeLonghi.
*Note: My only issue is that the espresso machine does not stop at ONE or at TWO shots brewing until you manually stop it! If not, it continually brews and you'll end up with a regular cup of very light cup of coffee or it'll overflow the heck over your counter top. Hence, the four stars. Nonetheless, I still recommend this All-in-One product.
*Note: My only issue is that the espresso machine does not stop at ONE or at TWO shots brewing until you manually stop it! If not, it continually brews and you'll end up with a regular cup of very light cup of coffee or it'll overflow the heck over your counter top. Hence, the four stars. Nonetheless, I still recommend this All-in-One product.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Day 2 and blinking “warming” lights not working
on February 27, 2022
Posted by: LBain
I’ve had the machine only a few days. I used the espresso function ONCE (yesterday) today the warming lights do not blink. I had to completely unplug my machine, wait several minutes, reset EVERYTHING and then the warming lights blinked. DAY 2!!!! Disappointed is an understatement.
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, February 28, 2022
Hello, we are very sorry to learn about your experience with your Combination Coffee and Espresso Machine, and to know your unit is giving you an unusual blinking light is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot your unit with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi