Customer reviews from De'Longhi
De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Average customer rating
3.8
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
10
3 Stars
6
2 Stars
5
1 Star
26
71%of customers recommend this product.
(
72 out of
102)
Customer Reviews for De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Customer Rating
2
Quirky electronics
on May 7, 2023
Posted by: DawnZ
We bought it less than a year ago and first few months were perfect- but suddenly the electronically started having fits blinking and switching modes on its own then espresso maker wasn’t always going on. Seems to come and go but I bought this machine so I would have coffee ready when I wake and an espresso in the afternoon and its just not always possible.
No, I would not recommend this to a friend.
Response from De'LonghiBy JSM, CST, May 8, 2023
Hello Dawn, thank you for sharing your feedback on your All-in-One coffee maker with us. We are sorry to hear that you're experiencing technical difficulties with your unit. We would love to look into this matter with you to come to a resolution. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard. Thank you.
Written by a customer while visiting De'Longhi
Posted by: Paulc
Verified Purchase:Yes
After only two weeks of use the espresso side of the all-in-one stopped working. The power light comes on however the water never gets very hot; just luke warm. The drip side works well.
No, I would not recommend this to a friend.
Response from De'LonghiBy JSM, CST, March 7, 2023
Thank you for the feedback! We are sorry to hear your All-in-One Coffee Maker is having some technical difficulties. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot this experience with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Posted by: Roger
Verified Purchase:Yes
Terrible. Product faulty and I am unable to get a refund.
No, I would not recommend this to a friend.
Response from De'LonghiBy JM, CST, December 15, 2022
Hello,
sorry to hear that our All-in-One Coffee & Espresso Maker is not meeting your expectations. Your satisfaction is very important to us, please give us the opportunity to assist you with your unit by calling 1-866-528-8323 Mon.-Fri. between the hours of 9:00 am - 8:00 pm Est.
sorry to hear that our All-in-One Coffee & Espresso Maker is not meeting your expectations. Your satisfaction is very important to us, please give us the opportunity to assist you with your unit by calling 1-866-528-8323 Mon.-Fri. between the hours of 9:00 am - 8:00 pm Est.
Written by a customer while visiting De'Longhi
Posted by: Nailah
Verified Purchase:Yes
My first time using an espresso machine and I love it. Both coffee and espresso functions work great. Still trying to figure out the milk steamer but so far so good. Glad I paid a bit more for the water level indicator, came in handy
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Denny
Verified Purchase:Yes
Absolutely the best coffee maker I have ever owned.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
4
Espresso, cappuccino, coffee maker ..Model com532m
on September 28, 2022
Posted by: Fancynancy
Verified Purchase:Yes
Makes great coffee…little learning curve with the frother…but I think I’m getting there.. my only issue, is that when I want to froth milk sometimes the frother light flashes when I turn it on, so I know it’s heating, other times it doesn’t flash. So I kind of just have to wing it. I spent some time with customer service about this, and I’m led to believe it’s not an issue and not defective. Anybody else experiencing this? Other than that I really do love it.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Nicole T
Verified Purchase:Yes
With a busy family who loves to indulge in a tasty cup of coffee, this is a perfect machine. We can brew a carafe of drip for weekday mornings, while taking a moment on the weekend to enjoy an espresso. The compact nature of this machine does not compromise counter space or quality. One of the best investments we have made!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Loved expresso machine
on August 6, 2022
Posted by: Projectmora
4 months old and when I turn it on, nothing happens. I have tried everything. It just wont do anything
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, August 8, 2022
Hello, we are sorry to hear you are experiencing difficulty with your Combination Coffee and Espresso Machine. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly assocaites who will be happy to troubleshoot your unit directly with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi