Customer reviews from De'Longhi
De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Average customer rating
3.8
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
10
3 Stars
6
2 Stars
5
1 Star
26
71%of customers recommend this product.
(
72 out of
102)
Customer Reviews for De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Customer Rating
5
Great machine! Just need help adjusting the time
on April 18, 2024
Posted by: Andreaf90
This is a great machine, I’ve had it for 2 years now and it’s been making great tasting coffee ever since both on the espresso and pour over side. The only thing I would like help on is how to change the military time to a 12hour time. I had it as a 12hr clock for 2 years and there was an outage at home and now I can’t bring it back to 12hr. Please assist with this.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Leny
Verified Purchase:Yes
I bought it as a gift for my husband’s birthday and he loves it! It’s easy to use, convenient and it looks beautiful in our kitchen counter. It’s worth buying for the price! I am glad I choose this brand!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Dollphace
Verified Purchase:Yes
A bit overly complicated to start using. I spent quite a bit of time cleaning to actually first use and then still have a funny chemical taste to brewed coffee.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 14, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: Janie D
Verified Purchase:Yes
I wanted to love this espresso/coffee combo. Did not quite meet my expectations with an auto “off” button not included as a feature or the ability to measure how much water left in your tank. Also espresso maker keeps putting out unless you stop it so don’t walk away.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 13, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
3
Disappointing - Luke Warm Coffee
on January 19, 2024
Posted by: EPC22
I bought this for my son for Christmas so he could program it to have his coffee ready before work and enjoy makin an espresso when he wasn't in a rush for time. The programming function works fine and the coffee might be ready for him in the morning but it just isn't hot enough. The same goes for the espresso brewing function. Very disappointing considering the price and the quality I'd expect from DeLonghi.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 15, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: ATRPROFITCENTER
Verified Purchase:Yes
It is nice to have a coffee maker and espresso maker combined. We are enjoying learning about espresso and the other beverages your machine allows us to brew. It does not make the coffee hot enough so that it stays hot in my cup while I enjoy a leisurely cup in the morning with my toast. We very much like the taste of the coffee it brews seeming to have a crisper or more finished taste than what our Cuisinart drip coffee maker gave us.
I would recommend this to a friend!
Response from De'LonghiBy DeLonghi Customer Care, January 5, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: Chad M
Verified Purchase:Yes
This machine is a must have for all around coffee drinkers! Delivers a great robust coffee flavor and expresses a diverse coffee types!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Don’t waste your money go with the other brand
on December 11, 2023
Posted by: Amanda38
Verified Purchase:Yes
Espresso rarely comes out hot. I follow directions to a T and it’s still luke warm.
Also the espresso side will drip long after you’ve turned it off causing the drip tray to overflow. The frother really doesn’t work well either. The coffee side is great. Makes a great cup of coffee and very easy to program.
Also the espresso side will drip long after you’ve turned it off causing the drip tray to overflow. The frother really doesn’t work well either. The coffee side is great. Makes a great cup of coffee and very easy to program.
No, I would not recommend this to a friend.
Response from De'LonghiBy DeLonghi Customer Care, December 13, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Written by a customer while visiting De'Longhi