Customer reviews from De'Longhi
De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Average customer rating
3.8
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
10
3 Stars
6
2 Stars
5
1 Star
26
71%of customers recommend this product.
(
72 out of
102)
Customer Reviews for De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Customer Rating
5
Love it
on September 29, 2025
Posted by: Jkerr
Length of ownership:1 year or longer
I upgraded to this model. I love it! Expresso is awesome and the coffee maker next to it makes it so easy to do both.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Cobychan
Verified Purchase:Yes
This was an upgrade from our previous coffee/espresso combination. I love this machine and every cup of coffee/ espresso it makes!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Brand new and non-functioning
on March 26, 2025
Posted by: Fail25
Subject to change, but brand new (?) out of the box and the water pump on the coffee pot side doesn't work. Some leakage observed on the counter. Water heats as the unit gets quite hot, but no dispensed water into the pot during setup. Tried multiple times. Even used the included descaler just in case this wasn't a brand new model. No success. Needed this maker for guests coming in two days as I don't have a drip brewer. Guess we'll just have to do cowboy coffee. Ridiculous.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, March 28, 2025
Hello,
Thank you for your review. I'm really sorry to hear about your experience with the coffee maker. It’s disappointing when something doesn’t work as expected right out of the box, especially when you’re counting on it. It sounds like there may be an issue with the water pump or a possible blockage. If you haven’t already, I’d recommend reaching out to customer support for troubleshooting steps or a possible replacement, especially since you’re still within the return period. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Hopefully, you’ll be able to enjoy your coffee soon!
Thank you for your review. I'm really sorry to hear about your experience with the coffee maker. It’s disappointing when something doesn’t work as expected right out of the box, especially when you’re counting on it. It sounds like there may be an issue with the water pump or a possible blockage. If you haven’t already, I’d recommend reaching out to customer support for troubleshooting steps or a possible replacement, especially since you’re still within the return period. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Hopefully, you’ll be able to enjoy your coffee soon!
Written by a customer while visiting De'Longhi
Customer Rating
5
It makes hot coffee. espresso easy to clean
on March 20, 2025
Posted by: Shoman
I bought this all in one coffee and espresso machine more than seven ago and i am glad I did it do recommend it
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Disappointed since day first week of using
on March 10, 2025
Posted by: Anna1208
After one week of using it all buttons started to blinking, sometimes the machine didn't finish brewing. Because I got rid of the original box I didn't send it back. Now after 2 years of using machine is leaking on my counter top. Very, very disappointed. Never again Delonghi in my house.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, March 10, 2025
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Written by a customer while visiting De'Longhi
Customer Rating
1
bitter pot of coffee time after time
on February 25, 2025
Posted by: bob123
if you like bitter crappy coffee this is the machine for you
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 27, 2025
Hello,
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward.
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward.
Written by a customer while visiting De'Longhi
Posted by: DANCINGLETTERZ
Verified Purchase:Yes
I bought to replace 15 yr old predecessor which gave up. Seems easier in many respects & more professional in its results. Just need to order frother pitcher designed for this spout since the only one I have doesn’t quite “fit.” Happy with the recommendation & courtesy coupon for being 2nd DeLonghi purchase!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Very Happy!
on January 25, 2025
Posted by: Mearunner
My husband loves coffee with a shot of espresso and I love lattes. This purchase was perfect. I love this macne !!!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi