Customer reviews from De'Longhi
De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Average customer rating
3.8
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
10
3 Stars
6
2 Stars
5
1 Star
26
71%of customers recommend this product.
(
72 out of
102)
Customer Reviews for De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Customer Rating
2
Buyer Beware
on December 31, 2024
Posted by: John Francis
I purchased the COM532 All in One!, I was excited at first, but that quickly almost instantly turned to regret, Ive never owned an all in one But I know they do 2 things mediocre at best, this is no exception, This is a good unit, {example) It is a typical maker, Coffee is Luke warm at best and espresso is also almost cold coming out, I check temp at extraction point on espresso maker and its 72 degrees it needs to be at least 100 to properly pull a shot of espresso, The drip tray is always full after every shot so there's a leak somewhere to, Poor design and Garbage coffee
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, January 6, 2025
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Written by a customer while visiting De'Longhi
Posted by: Alysa Jackson
Verified Purchase:Yes
I really enjoy the versatility of this machine. I also love that only after a few times of using it I was confident in how to use it.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Piece of junk
on June 14, 2023
Posted by: disappointed123
Stopped working completely after 3 months. Threw it away. Waste of $.
No, I would not recommend this to a friend.
Response from De'LonghiBy JM, cst, June 14, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
4
Excellent Machine. Easy to Use!
on April 5, 2021
Posted by: espressoboyatx
[This review was collected as part of a promotion.] This is a great combination coffee machine. The set up was simple, and easy to understand. The coffee brews very quickly and setting the automatic timer up was not complicated.
The espresso part was obviously a little trickier than the coffee side. The only issue I have with it is that you have to stand by to start and stop the brewing rather than it stopping automatically. Besides that it works perfectly and brews a great espresso shot!
Another quality product from De'Longhi
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
2
Leaks from bottom
on August 1, 2022
Posted by: Mu377
I’ve owned the Machine for about two weeks and I have to wipe up leaking water every other day from underneath the machine. The coffee it makes is outstanding but I don’t know how long it will last with the water leak
No, I would not recommend this to a friend.
Response from De'LonghiBy JSM, CST, March 3, 2023
Thank you for sharing your feedback with us, we are sorry to hear your All-in-One Coffee maker is leaking. We would love the opportunity to assist you with your unit. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard. Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
1
bitter pot of coffee time after time
on February 25, 2025
Posted by: bob123
if you like bitter crappy coffee this is the machine for you
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 27, 2025
Hello,
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward.
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward.
Written by a customer while visiting De'Longhi
Customer Rating
5
Great machine! Just need help adjusting the time
on April 18, 2024
Posted by: Andreaf90
This is a great machine, I’ve had it for 2 years now and it’s been making great tasting coffee ever since both on the espresso and pour over side. The only thing I would like help on is how to change the military time to a 12hour time. I had it as a 12hr clock for 2 years and there was an outage at home and now I can’t bring it back to 12hr. Please assist with this.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Teresa H
Length of ownership:1 month
Verified Purchase:Yes
Very pleased with my pot of coffee on weekdays and my lattes and cappuccinos on weekends. A little bit of a learning curve as this is my first espresso machine but easy to learn and use. Already have a separate coffee bean grinder so didn't want to have that included.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi