Customer reviews from De'Longhi
De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Average customer rating
3.8
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
10
3 Stars
6
2 Stars
5
1 Star
26
71%of customers recommend this product.
(
72 out of
102)
Customer Reviews for De'Longhi - All-in-One Combination Coffee Maker & Espresso Machine, COM532M - Black
Posted by: Paulc
Verified Purchase:Yes
After only two weeks of use the espresso side of the all-in-one stopped working. The power light comes on however the water never gets very hot; just luke warm. The drip side works well.
No, I would not recommend this to a friend.
Response from De'LonghiBy JSM, CST, March 7, 2023
Thank you for the feedback! We are sorry to hear your All-in-One Coffee Maker is having some technical difficulties. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot this experience with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
1
It sucks
on August 17, 2024
Posted by: Aztegan
On the second use it started shocking us every time we touch it. No one wants to use it fear of being electrocuted!
Response from De'LonghiBy Delonghi Reviews, August 19, 2024
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Written by a customer while visiting De'Longhi
Customer Rating
5
Great coffee
on December 16, 2024
Posted by: 1964john
I’m have had mine for over a year and it works beautifully and the coffee takes great!
Written by a customer while visiting De'Longhi
Customer Rating
5
Amazing
on April 16, 2021
Posted by: Njgirl82
[This review was collected as part of a promotion.] What an amazing machine! I am able to make espresso and/or coffee. It’s great to have the two options. The quality of this machine is so high. It works like a dream! Easy to use. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: ATRPROFITCENTER
Verified Purchase:Yes
It is nice to have a coffee maker and espresso maker combined. We are enjoying learning about espresso and the other beverages your machine allows us to brew. It does not make the coffee hot enough so that it stays hot in my cup while I enjoy a leisurely cup in the morning with my toast. We very much like the taste of the coffee it brews seeming to have a crisper or more finished taste than what our Cuisinart drip coffee maker gave us.
I would recommend this to a friend!
Response from De'LonghiBy DeLonghi Customer Care, January 5, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
5
Love love love!
on April 11, 2021
Posted by: Jellogrrl813
[This review was collected as part of a promotion.] I got this a few weeks ago to try and I am so glad I did! I definitely recommend reading the manual and follow the set up instructions which were easy to do/follow. I am not a coffee brewing expert but now I can pretend!!!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Works as advertised!
on April 9, 2021
Posted by: geloosh61
[This review was collected as part of a promotion.] We have been in the market for an espresso machine for a while now, and we are SO happy we decided on the De'Longi. I prefer drip coffee, my wife loves her lattes, and our 9 yr old loves flavored steamed milk. This one simple to use machine makes short work of all 3 and then some, and the quality of the coffee beverages it produces are coffee shop quality you DIY at home to save $!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Very Happy!
on January 25, 2025
Posted by: Mearunner
My husband loves coffee with a shot of espresso and I love lattes. This purchase was perfect. I love this macne !!!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi