Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,305 Reviews)
Rating breakdown 18,305 reviews
5 Stars
15,985
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
I absolutely love my s26 ultra
on May 31, 2026
Posted by: aleaspouse0403
[This review was collected as part of a promotion.] Galaxy AI is recognized as a leading solution. I absolutely love my new Galaxy s26 ultra phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product blew me away in a good way
on May 31, 2026
Posted by: Potato738
[This review was collected as part of a promotion.] Galaxy AI is an amazing app for so many different things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 31, 2026
Posted by: Handymandy
[This review was collected as part of a promotion.] Galaxy AI is the best, it was really helpful to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love!!!!!! The Privacy screen feature
on May 31, 2026
Posted by: Reagco
[This review was collected as part of a promotion.] The Privacy screen feature that is done with Galaxy Ai is insanely convenient and cool. I may have a thing against AI now. But thats still awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most amazing phone
on May 31, 2026
Posted by: Shellybell
[This review was collected as part of a promotion.] The Galaxy AI works wonders on this awesome device. It's fast, takes outstanding photos, the screen is crisp and clearer than any other phone I have used and I love that it comes with a stylist pen and comes in color light blue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yep, this is the one.
on May 31, 2026
Posted by: Jus10R
[This review was collected as part of a promotion.] I love this phone. I upgraded from an S21 Ultra, so it took some getting used to. There are numerous features to explore on this phone. You can essentially customize the settings so the UX and UI feel custom-made for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome I love it
on May 31, 2026
Posted by: Markel0531
[This review was collected as part of a promotion.] I love it im satisfied still learning how to use all features but I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing my Older product
on May 31, 2026
Posted by: Samaung
[This review was collected as part of a promotion.] I regret not retaining the Samsung S24 Ultra, it speaks for itself without needing a review.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve and cause frustration as you adjust to the changes fom your previous device. Without knowing the details of your frustrations, we have provided links to the complete manual and the Samsung Support Team to assist you in aligning the settings to your preferences, and offer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US