Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,223 Reviews)
Open Ratings Snapshot
Rating breakdown 18,223 reviews
5 Stars
15,911
4 Stars
1,836
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Feature Rich or Feature Heavy?
on October 27, 2026
Posted by: SirJuniper
[This review was collected as part of a promotion.] The Galaxy S26 ultra is a premium phone fully loaded with all the features you might want to capture the moments of your life as well as your imagination-- from the most realistic photos, even from a distance or in dim lighting, to the more artistically stylized, whether or not you decide to call upon your built-in AI assistant to suggest possible revisions. This phone also seamlessly connects with my other devices (Samsung products and even beyond). The only feature I find cumbersome is the pre-installed software and apps that only seem to weigh down the phones functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has so many updates
on October 27, 2026
Posted by: Ldyaur
[This review was collected as part of a promotion.] I chose the Samsung Galaxy 26 Ultra because of all of the comments from others I have heard about the product. The camera is amazing. I use my phone for pleasure and for taking photos of my grandchildren. I am so happy this is the phone I chose. I couldn't be happier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra Warrior
on October 26, 2026
Posted by: GoodDealCaptin
[This review was collected as part of a promotion.] I chose the s26 ultra because its the only reasonable decision! The phone is fast built with tones of features and includes the first ever built in privacy display it's very reliable when it comes to work or any form of documents you will not be disappointed with the S26 Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on October 26, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] I chose samesung phones over others now. I love this phone I use it for streaming gaming watching shows and movies and also school work. It has some incredible features and the privacy display is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much needed upgrade
on October 26, 2026
Posted by: Autumnskies
[This review was collected as part of a promotion.] I debated on switching to a different phone brand but I chose the Galaxy S26 Ultra because it's always the best quality all around. I chose this specific model because of the camera. I was able to take a beautiful picture of the full moon last night using 100x zoom. The themes and customization features help me make my phone my own.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone..
on October 26, 2026
Posted by: DRAGON7734
[This review was collected as part of a promotion.] I chose this phone because I have always had a note or a note equivalent. Love the bigger screen and quality graphics. Graphics are always smooth and hi quality(depending on video source) watching Netflix is a breeze and the sound never wavers with my head set on...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Impressive New Features
on October 26, 2026
Posted by: LILFIT
[This review was collected as part of a promotion.] I chose to upgrade to the new S26 Ultra. I was looking forward to the new features and camera upgrades. I wanted a phone with the best camera available. My mother is older and tomorrow is not promised. I wanted to capture the best moments and make video memories that will last me a lifetime. This phone has not disappointed me with the new options, and the AI features this phone has is the best S model that Samsung has made thus far!! We are making memories and my mom is even learning new things from the AI assistant!! Thank you Samsung!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has very good features and colors
on October 26, 2026
Posted by: LoveGnusMas
[This review was collected as part of a promotion.] I chose Samsung galaxy 26, because is my brand to go. When is time for an upgrade I look the competitive brands and I just keep getting back to Samsung without questions. Streaming music or shows is very convenient specially when I'm traveling. For work I have a company phone from a competitive brand that is not very friendly with many work platforms, so I use my personal device for a lot work related.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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