Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,241 Reviews)
Open Ratings Snapshot
Rating breakdown 18,241 reviews
5 Stars
15,928
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great product
on October 2, 2026
Posted by: Robgrana
[This review was collected as part of a promotion.] I like the Eco-system, it is a great phone, I have been with the Samsung family for many years and my whole family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and abilities
on October 2, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I chose this device because of the amazing camera features and editing capabilities along with the memory and its ability to customize different apps and phone properties. I also really like this app. Due to the fact that it is able to correlate with my samsung tablet, the a six. I use this as my everyday personal film. And I am able to monitor work events, schedules, and emails, all from one device, or I can transfer it to my tablet if I need a bigger screen. Which I find very convenient. I've been a Samsung fan and dedicated user of Samsung for many of years now. And I appreciate all the updates features and memory as well as processing and quickness of the Ram. Also a big fan of the cross devices capabilities, whether it be computer tablet or smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose to upgrade
on October 2, 2026
Posted by: Mansuepoe
[This review was collected as part of a promotion.] I chose to upgrade to the 26 ultra and have been so happy with it every since. I love using Gemini. It has helped me start a small business.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like it but it needs a style change
on October 2, 2026
Posted by: BuckB1
[This review was collected as part of a promotion.] I chose this phone when switching service as an upgrade. The stylus is in a bad location i have already lost mine inadvertently releasing it while using the phone. Nice phone excited about the camera
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
i love my new phone
on October 2, 2026
Posted by: Austinmckoski
[This review was collected as part of a promotion.] ok ive been a Samsung user for years but I chose the Samsung s26 ultra when it was time for a upgrade and I love it it takes amazing videos and pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding performance and smooth daily multitask
on October 2, 2026
Posted by: TechFantic99
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been an exceptional addition to my daily routine. I rely on it heavily for productivity, organizing my daily schedules, handling work tasks, and staying on top of school coursework. The processing speed is remarkably smooth, making switching between multiple apps effortless throughout the day.
​I use the phone extensively for viewing content, streaming videos, and capturing high-quality photos. The display quality is vibrant and clear, making media consumption a total pleasure. The battery life easily powers through long days without needing constant top-ups, which is crucial for my busy workflow. I chose this device because I needed a reliable flagship that could handle heavy daily demands, and it has exceeded my expectations in every aspect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Again!
on October 2, 2026
Posted by: DonnyG
[This review was collected as part of a promotion.] The last Samsung device I owned was the Galaxy S3. I have had many phones from different manufacturers since, and I was in the market for a new phone. I chose the S26 Ultra because I liked the option of having an Android phone with many customization options while still being mainstream enough to have the majority of popular applications supported in unique ways. I have been pleasantly surprised with how many things have changed since my last Samsung experience. My favorite feature is the Now Brief, which is part of the Galaxy AI suite of tools. I have found those tools to be much more useful in day to day circumstances than I thought. The phone has also been highly performing, and I like how Samsung has committed to updating all their phones for years to come. I would highly recommend this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mary's s26 Ultra ❤️
on October 2, 2026
Posted by: MarysBaby
[This review was collected as part of a promotion.] I really love this samsung ultra. 26 ultra phone is so fast so much faster than any other samsung phone I have had in the battery. Life is excellent. And you're planning on getting another one. When they come out, you've got to get this phone delivered
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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