Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,226 Reviews)
Rating breakdown 18,226 reviews
5 Stars
15,914
4 Stars
1,836
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
This phone has added ...
on October 21, 2026
Posted by: Keamper26ber
[This review was collected as part of a promotion.] Samsung ultra galaxy 26
Great phone! The best phone! My love for this phone is silly. I have the privacy setting on it best thing that they added and its optional but I love that standing next to me above me what ever person's can not see what is on there whether it be a message or e mail or movie ect... my friend asked me why do you have your screen dimed all the time ? Also I am pretty sure I am not even close to using this phone to its capabilities and maybe I will some time but the camera is top notch always has been and is trustworthy to deliver every year.. Samsung galaxy s26 ultra has a special place in my heart i worked hard to get to this make and model of phone navigation through all the apps and such helps. The stylus course is just right when I remember to use it. I stream shows and music ALOT and my battery holds charge better than any previous ultras thats a win
Great phone! The best phone! My love for this phone is silly. I have the privacy setting on it best thing that they added and its optional but I love that standing next to me above me what ever person's can not see what is on there whether it be a message or e mail or movie ect... my friend asked me why do you have your screen dimed all the time ? Also I am pretty sure I am not even close to using this phone to its capabilities and maybe I will some time but the camera is top notch always has been and is trustworthy to deliver every year.. Samsung galaxy s26 ultra has a special place in my heart i worked hard to get to this make and model of phone navigation through all the apps and such helps. The stylus course is just right when I remember to use it. I stream shows and music ALOT and my battery holds charge better than any previous ultras thats a win
Value
5
Response from Samsung USBy R&R Team, October 22, 2026
Hi there Keamper26ber, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with the enhanced usage and capabilities of your device. We have provided links to resources to help you fully explore the available features, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra - Perfect!
on October 21, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Perfect upgrade from S22 Ultra to S26 Ultra. I chose this because of fast chip and stunning camera, performing so good in night mode as well. Really loving it so far, would totally recommend this.
Value
5
Response from Samsung USBy R&R Team, October 22, 2026
Hey Samsung4life, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that your choice in an upgraded device has not disappointed you, and has been so enjoyable to use for all of your daily needs. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Galaxy S26 Ultra Experience
on October 21, 2026
Posted by: GalaxyUser26
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I needed a phone that could handle everything in one device from work to entertainment without compromises.
The display is outstanding: bright, sharp, and perfect for streaming movies and sports even in direct sunlight. The camera system is a major step up; photos and videos come out detailed and natural, and the zoom is genuinely useful for everyday shooting. Performance feels fast and smooth whether I'm multitasking, editing content, or just browsing.
Battery life easily gets me through a full day of mixed use, and the charging is convenient. The build quality feels premium and solid in hand. Overall, it has become my main device for work, media consumption, and capturing moments on the go.
I chose this phone specifically for its combination of camera quality, screen, and all-day reliability, and it has delivered exactly what I expected.
Value
5
Response from Samsung USBy R&R Team, October 22, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are thrilled to hear how perfectly your new device aligns to your needs and wants, that you are findingi t a powerhouse that keeps up with you during the day. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Privacy display is innovative and useful.
on October 21, 2026
Posted by: Pleasewinsweeps
[This review was collected as part of a promotion.] I chose the flagship S26 ultra because I have always enjoyed Samsung's top tier products. It's new features prove to be extremely convenient at times. It is a high quality device that allows me to easily complete day to day tasks attending college. Regardless of my goals I know that my mobile device will not be a limiting factor in achieving it.
Value
5
Response from Samsung USBy R&R Team, October 22, 2026
Hi there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much of an asset your new device is to your life every day, and that you are finding it easy to use for your needs. We would love to hear from you again in the future if you have questions about your device, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving my S26 Ultra
on October 21, 2026
Posted by: Yyyfr80
[This review was collected as part of a promotion.] I chose to finally make the switch to S26 Ultra and the functionality is amazing. Pictures are crystal clear and easy to adjust before snapping away. 10/10 recommend.
Value
5
Response from Samsung USBy R&R Team, October 22, 2026
Hi Yyyfr80, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how thrilled you are with your upgrade, and that you are having an amazing time capturing photos and videos with your device. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the s26 ultra
on October 21, 2026
Posted by: JaunArc
[This review was collected as part of a promotion.] I have always been the type of person to avoid getting the latest and greatest phone every generation till this generation
I chose the s26 ultra due to its all around perfect fit for me. I love playing games and this phone is packing in power. I enjoy taking pictures and this phone has had the best camera i have ever seen. And i enjoy freedom that i can get from an android device such as this one.
I chose the s26 ultra due to its all around perfect fit for me. I love playing games and this phone is packing in power. I enjoy taking pictures and this phone has had the best camera i have ever seen. And i enjoy freedom that i can get from an android device such as this one.
Value
5
Response from Samsung USBy R&R Team, October 22, 2026
Hey JaunArc, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device so perfectly aligned to your needs and wants. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Love my samsung
on October 21, 2026
Posted by: RottMom07
[This review was collected as part of a promotion.] I chose Samsung over all the other choices. I have been a Samsung user for decades. Nobody beats these devices. The camera is one of the best features. At any event I am the photographer since my camera takes the best photos!
It will always be Samsung for me!
Thank you!
It will always be Samsung for me!
Thank you!
Value
4
Response from Samsung USBy R&R Team, October 22, 2026
Hey there RottMom07, than you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of the camera on your device for all of your life events. We have shared links to resources to help you fully explore the additional capabilities of your device like Galaxy AI and the Privacy Display, customize the settings to your usage, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
I chose this series for the amazing camera.
on October 21, 2026
Posted by: Justagirl765
[This review was collected as part of a promotion.] I chose this series for its amazing camera and the photos it presents. Every phone I had prior to this one the pictures were a blur and not very sharp. I would definitely recommend this series.
Value
5
Response from Samsung USBy R&R Team, October 22, 2026
Hey Justagirl765, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how amazed you have been with the camera of your device, and the photos and videos you have captured. We have shared links to the full manual and the Samsung Support Team to help you with the additional capabilities of your device, customizing the settings, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US