Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,292 Reviews)
Open Ratings Snapshot
Rating breakdown 18,292 reviews
5 Stars
15,974
4 Stars
1,840
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great features. Very fast. Great camera.
on June 9, 2026
Posted by: Hustlinglife
[This review was collected as part of a promotion.] The ai works awesome. I love the speed though. No lag when opening apps. The pen is quite a nice touch as well. Overall would highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great product
on June 9, 2026
Posted by: Jobird81
[This review was collected as part of a promotion.] Galaxy ai is new and innovative and I absolutely love it. It helps me manage my everyday tasks and keeps everything on point
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone ever!
on June 9, 2026
Posted by: Granc1987
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the best phone I've ever owned. I love sketching with the S Pen. Great speakers. Great screen. Great camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Makes my life easy to organize
on June 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI in this phone is so easy to use. I am am old school woman, and I am skeptical about AI technologies, but after playing around with my phone I found it helpful of organizing my life in ways I did not realize that I could do before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of AI features
on June 9, 2026
Posted by: Notacpu9
[This review was collected as part of a promotion.] The galaxy s26 ultras Galaxy AI is very impressive and the device has many AI features that are very convenient. I would recommend this device to anyone who wants a very impressive and convenient phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone
on June 9, 2026
Posted by: My26ultra
[This review was collected as part of a promotion.] Phone is fantastic and the AI is superb!
Still learning about and what it all can do.. No complaints!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung all the way, baby!!
on June 9, 2026
Posted by: Tashac85
[This review was collected as part of a promotion.] Always been a Samsung owner. Never will switch up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love this phone🫶🏾
on June 9, 2026
Posted by: Awesome1Ain
[This review was collected as part of a promotion.] I think this is one of the best phones Samsung has produced yet. The Galaxy AI generation technology is such an added bonus. The cameras are amazing, chef's kiss to the picture quality 😍 I've had my phone a few months now and I get happy every time I discover something new. Overall this is an awesome product highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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