Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,283 Reviews)
Open Ratings Snapshot
Rating breakdown 18,283 reviews
5 Stars
15,967
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Echo chamber AI!
on June 29, 2026
Posted by: Darks26
[This review was collected as part of a promotion.] Addicted to Galaxy AI and Perplixity integration. I pretty much used it to help me take care of my fish, plan my trips, and make informed decisions on where to eat! Its not always correct, but with the right prompting it will get you decent answers.
When you think outloud or not sure what to do next, AI helped with decision paralysis.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S23 Ultra: My Ultimate AI Powerhouse!
on June 29, 2026
Posted by: Nicsenju
[This review was collected as part of a promotion.] As a student balancing rigorous technical coursework with professional commitments, my Samsung Galaxy S23 Ultra has become the ultimate daily driver, effortlessly bridging the gap between high-demand productivity and premium entertainment. The integration of Galaxy AI has completely transformed my routine; when analyzing dense study materials or drafting formal work correspondence, the intelligent text summarization and writing tools allow me to digest complex data and polish my communication flawlessly. However, the real magic happens during my downtime, where the device unlocks seemingly unlimited features that are incredibly useful for my lifestyle. As a massive anime fan, I spend hours streaming on apps like Crunchyroll, Netflix, and YouTube, where the stunning display is paired with mind-blowing sound quality thanks to the rich stereo speakers and immersive Dolby Atmos surround sound. What truly sets the S23 Ultra apart is the unlimited deep customization offered by One UI; I can tailor everything from the home screen grid, app icons, and custom color palettes to a personalized audio equalizer that perfectly matches my preferences. Ultimately, this powerhouse device has eliminated the friction of switching between multiple tools, impacting my daily routine by allowing me to work smarter, study more efficiently, and enjoy an entirely customized, studio-quality entertainment experience on a single platform.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best camera, the speed and functionality 5 starz
on June 29, 2026
Posted by: Twb530
[This review was collected as part of a promotion.] Galaxy AI
For The Win
I can use my New S26 Ultra for work and it is amazing. It literally makes everything easier and so much better..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra 1TB is the best phone hands
on June 29, 2026
Posted by: iLLWiLLWiLL
[This review was collected as part of a promotion.] This phone is super smart. Has lots of cool features such as the privacy built in screen is so awesome!!! Has lots of space never run out even when I download all my Playlist from Spotify for offline play! Still lots to spare!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on June 29, 2026
Posted by: Barbra
[This review was collected as part of a promotion.] I have loved the Galaxy line up for several years now, but the S26 Ultra is amazing. I am learning to use AI with my homework. I wish the styles still had Bluetooth capabilities, but that's not a deal breaker.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exactly what I wanted
on June 29, 2026
Posted by: uihong
[This review was collected as part of a promotion.] This phone is just awesome, samsung cooked with this. Top tier specs, the phone runs buttery smooth no matter what I do. My favorite feature is the privacy display. Whenever I buy a phone I tend to buy those privacy screen protector, the problem is the screen is permanently dark. With the S26 Ultra you can turn the privacy display on when you need it and off when you don't. It's exactly what I wanted. Perfect phone for me 10/10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great but...
on June 29, 2026
Posted by: Lonewolf
[This review was collected as part of a promotion.] I love the S26 ultra. It is a great phone but I wish there was a 6.5ish version with magsafe an no pen/stylus. The camera is great but the improvements doesn't apply to every lens which is kinda disappointing. I hope the rumors are true, that the S27 pro will provide these needed changes make it an instant purchase and my perfect phone. To be clear, I mean 6.5 version of S27 ultra with no pen and magsafe.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is a good phone brand and very effective f
on June 29, 2026
Posted by: chaparro
[This review was collected as part of a promotion.] I love my Samsung phone; they are excellent and really help you out with any kind of work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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