Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,283 Reviews)
Rating breakdown 18,283 reviews
5 Stars
15,967
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Great Phone with Lots of Features
on June 29, 2026
Posted by: Pierside
[This review was collected as part of a promotion.] Excellent phone with lots of features including Galaxy AI. I had to switch from a Samsung Note 9 to a Samsung S26 Ultra because the security updates were no longer supported. There are certain features that are not working properly compared to my Note 9 such as the alphabetical sort features in my contacts and in Samsung Music. I used to be able to scroll on the right side and jump to the starting letter of the name, now I have to scroll through all of my contacts or search for the name specifically. It is supposed to be faster but I can not objectively rate the speed compared to my old system. The battery seems to last longer, albeit my old phone was eight years old. I do like the ability to tap for a slow motion video. The camera works fine, except it should have a wider lens for selfie mode. I still have not figured out if my stylus is capable of acting as a remote shutter button. Overall, I like most of the features of the S26 Ultra, except for those that make it less intuitive as mentioned above.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate phone
on June 29, 2026
Posted by: Quiink03
[This review was collected as part of a promotion.] Galaxy IA help a lot fixing picture or adding cool stuff
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for multitasking
on June 29, 2026
Posted by: Reiven
[This review was collected as part of a promotion.] This phone can handle so much! I am able to use features for my personal life and for work. Ai has been one of the best features that help me everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far amazing
on June 29, 2026
Posted by: Franjo
[This review was collected as part of a promotion.] I am quite enjoying this phone. The camera is amazing, the battery lasts longer than my pixel 10 pro, and the galaxy AI is a very useful tool (circle to search being my favorite).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy at it best
on June 29, 2026
Posted by: UniqueG
[This review was collected as part of a promotion.] My Samsung galaxy s26 ultra has proven to fast in processing applications. The galaxy AI is awesome, implementing task with ease. One thing I have to mention is the improvements in picture quality and editing. I have been using Samsung galaxy S-series phones for over 10 years, I am a fan of its smooth, user-friendly OS. Of course, continuous improvement is always recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the speed and responsive nature of the phone
on June 29, 2026
Posted by: Drew92
[This review was collected as part of a promotion.] The "Galaxy AI" so far has been immeasurably valuable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Phone
on June 29, 2026
Posted by: Kevo85
[This review was collected as part of a promotion.] I'm very impressed with this device I own the Galaxy S26 Ultra 1Tb
This has got to be the fastest phone I've ever owned
Impressed with the A.I. suite as well
I also feel like the camera is perfect for the point and shoot photo I take, it's like hardware and software does all the heavy lifting I just point & shoot
In closing very impressed with my new device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flawless device
on June 29, 2026
Posted by: DreForPay
[This review was collected as part of a promotion.] I haven't yet subscribed to the AI platform but am very much considering it.
I use my phone primarily for streaming YouTube videos and my GPS for work. As well as my camera to write reports for inspections. The camera provides excellent fidelity to make reports come to life and make everything clear to see.
I use my phone primarily for streaming YouTube videos and my GPS for work. As well as my camera to write reports for inspections. The camera provides excellent fidelity to make reports come to life and make everything clear to see.
Value
5
Written by a customer while visiting Samsung US