Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,281 Reviews)
Open Ratings Snapshot
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Definitely recommend ultra 26
on August 10, 2026
Posted by: S26forthewin4me
[This review was collected as part of a promotion.] I chose this phone because I love Samsung phones and s26 was newest i had a s21 I traded. Loving the new features. Finding more everyday
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best update
on August 10, 2026
Posted by: Cyap2330
[This review was collected as part of a promotion.] I chose my S26 Ultra for photos, and quality in everything is the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 10, 2026
Posted by: DeeKris
[This review was collected as part of a promotion.] I love my Samsung!! I've only had Samsung for the last 20 years or so. I have never been disappointed. The phones are very well made, have so many features. I can't imagine switching to another phone. I also have a Samsung tablet and a Samsung watch. Samsung is a company you know you can trust
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my privacy
on August 10, 2026
Posted by: Jesscrazy
[This review was collected as part of a promotion.] Love the privacy feature. Saves on not having to buy constant screen replacements
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Productivity
on August 10, 2026
Posted by: Dayday
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ Absolutely Incredible Phone
The Samsung Galaxy S26 Ultra is easily one of the best smartphones I’ve ever owned. Samsung absolutely nailed it with this one. From the moment I started using it, everything feels fast, smooth, and incredibly polished.
The display is outstanding. It’s bright, crisp, and makes everything from watching videos to browsing the web look fantastic. Performance is also top-notch — apps open instantly, multitasking is effortless, and I haven’t experienced any lag or slowdown.
The camera system is another huge highlight. Photos are sharp, detailed, and look great in virtually any lighting condition. The zoom capabilities are especially impressive, and I love having a camera in my pocket that can handle almost anything I throw at it.
Battery life has also been excellent for me. I can get through a full day of heavy use without constantly worrying about finding a charger.
I also really appreciate all the features Samsung packs into the Ultra. The S Pen, customization options, security features, and overall integration make this feel like much more than just a smartphone.
The build quality feels premium, the design looks incredible, and the software experience is smooth and intuitive.
If you want a flagship phone that does practically everything exceptionally well, I highly recommend the Galaxy S26 Ultra. Five stars without hesitation. Samsung knocke
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exactly what I hoped for
on August 10, 2026
Posted by: Liftafreya
[This review was collected as part of a promotion.] I chose to upgrade from my S24 Ultra and I do not regret my decision at all. This is the flagship device I've been wanting and needing for all the things I do and it just checks all the boxes for me. Between smoothly playing my mobile games to being productive from app to app, the S26 Ultra does everything I need it to and then some.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra — My Upgrade Experience
on August 10, 2026
Posted by: AIZADA
[This review was collected as part of a promotion.] My first Samsung phone was the Note 10, and since then, I’ve upgraded to a new Samsung every year. Now I’ve made it all the way to the Samsung Galaxy S26 Ultra!
🔵 II chose this model because I wanted to try the Privacy Display feature, and so far, I really love it. I also really appreciate Samsung’s trade-in program. It makes it so easy and convenient to upgrade to a new phone with great trade-in offers.
Keep doing what you’re doing — you’re doing a great job!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing camera quality
on August 10, 2026
Posted by: Cecezombie
[This review was collected as part of a promotion.] Im so glad I chose the the Samsung Galaxy S26 Ultra. The camera quality is amazing, and makes it very easy for anyone to quickly capture professional photos. The battery lasts and lasts. The phone is very sleek for the size. I am still finding more and more amazing features I was unaware of after 6 months of owning my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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