Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,234 Reviews)
Open Ratings Snapshot
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone has the best picture quality.
on October 12, 2026
Posted by: Tiffoowho
[This review was collected as part of a promotion.] I chose this phone because of picture quality, the size of the screen, and data storage. Because I use it for taking pix at concerts, watching my favorite shows when I travel or playing Pokémon Go, this was definitely the best phone choice for my lifestyle.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone, But Room for Improvement
on October 12, 2026
Posted by: ZaytonPCs
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a premium phone with a great display, excellent performance, and a decent camera system. Overall, I have enjoyed using it, and it feels like a powerful, capable device for everyday use.
However, I am not a big fan of the aluminum frame. For a phone at the higher price point, I would have preferred a different material that feels more premium. I am also a little disappointed with the Privacy Display. It is an interesting feature, but I expected it to be more effective, and I feel like there is still room for improvement.
Despite these issues, the S26 Ultra is still a great phone with a lot to offer. I just wish a few of its design choices and newer features lived up to their full potential.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra is Fire!
on October 12, 2026
Posted by: KyeTheatreGuy
[This review was collected as part of a promotion.] I chose the S26 Ultra for many reasons. I had the S24 Ultra. And I was deciding between the S26 or Flip. I went with the S26.
One, I love the stylus. Thats hard to give up. I edit videos a lot and that helps immensely.
Two, the built in privacy screen is a game changer. I take more public transportation now so I don't want people looking at my phone.
Three, it's just an amazing series. Ive has the S series since the 10 and cant change!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice changes
on October 11, 2026
Posted by: Colbatviolet
[This review was collected as part of a promotion.] I recently chose to upgrade from my beloved S23 to the S26 Ultra and i can honestly say I'm not disappointed.
I love the privacy features and how the phone works.
The only thing that is weird is just how top heavy it is. Cameras are nice but I can easily see the phone flipping out of someone's hand.
Other than that I'm super happy about my choice!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose to buy the best cell phone out there!
on October 11, 2026
Posted by: Matt26Ultra
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because of it's supurb pictures and video. Also, the editing capabilities are state of the art! I also enjoy the fast speeds to get more accomplished.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone
on October 11, 2026
Posted by: AndreaM555
[This review was collected as part of a promotion.] This is the best Samsung S series yet. The s26 is is powerful and fast, works seemlessly while being sleek and sophisticated. It's fast and easy to use, and galaxy ai is awesome 👌. It's a bit heavy but other then that it's the best phone I've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra Phenomenal for photography!
on October 11, 2026
Posted by: MusicisBlood
[This review was collected as part of a promotion.] As a former professional photographer, this phone blows me away. How? With this little bit of glass! Lenses used to be very big and bulky, not only that, but having to attach and detach different lenses to accomplish different things. The photo quality, plus ability to shoot macro, or up to 100x zoom with a few clicks of a button is amazing.
I like that the light can be turned on now while using the ultra-wide angle lens, something my old s22 wouldn't allow. All in all, the extra battery life, camera, and strength of the new frame, (which already saved this phone from an insurance claim.) all make it apparent to me, that upgrading from my older s22 ultra, was finally really worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra
on October 11, 2026
Posted by: Galaxyuser
[This review was collected as part of a promotion.] It has definitely lived up to the hype. Camera is great. The built in privacy screen is a huge plus. And as always the S pen does what it does. This is why I chose the Ultra series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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