Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,234 Reviews)
Open Ratings Snapshot
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Recently switched
on October 12, 2026
Posted by: Teresa
[This review was collected as part of a promotion.] I recently switched to the Galaxy S26 ultra. I chose this phone because I wanted to get away from the Motorola that I was previously using. And wanted to switch to Samsung, and I wanted the top of the line since having this phone, which has only been roughly 3 or 4 days. I have gotten to know the phone a little bit better, and I'm getting used to the way that everything works. It is still taking some getting used to, as I'm used to a Motorola setup. However, the picture on my phone is brighter and my pictures that I take turn out way better. The keyboard is easy to navigate and so far. I am enjoying the new phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device
on October 12, 2026
Posted by: FrankCh
[This review was collected as part of a promotion.] I've been a Samsung mobile device user since the S4 and have always had the best experience with each one. Today, with the S26 Ultra, my experience is the same as all the previous ones. 100% recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and speed the camera is amazing
on October 12, 2026
Posted by: Tmarieokc
[This review was collected as part of a promotion.] I chose the S 26 ultra it's got the best features and the camera is the best on the market with a powerful processor and built to please the eye and comfortable to hold
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 12, 2026
Posted by: 26Uhym
[This review was collected as part of a promotion.] Samsung 26 Ultra 1 tb works amazing. It's fast and durable. I use it for everything. I chose this phone, so I can rely on one that would never let down. I don't need a computer, I can just manage all my business on it. No glitches, even battery is good. Camera is amazing. I'm happy with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buy 1 find out 4 yourself
on October 12, 2026
Posted by: Djay4tech
[This review was collected as part of a promotion.] I love my Galaxy devices. The only option is that the Bluetooth doesn't have all of the features that I was spoiled. And used to LOL however, the privacy display is awesome. The fast response, the sensitivity of the cameras, the exceptional great pictures that it takes at night is more beautiful than any other device that's out there. You guys just make great products. Samsung, this is why I support you for over twenty years. Thank you very much
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever owned
on October 12, 2026
Posted by: PNWViewer
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra as my daily phone and it's been a powerhouse. The screen is stunning — bright, sharp, and great outdoors — and the battery easily gets me through a full day of heavy use. The camera takes fantastic photos, especially in low light, and everything runs fast and smooth with no lag. The S Pen is handy for quick notes and the build feels premium in the hand. It was a big purchase, but the performance and reliability have made it worth every penny so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the Samsung Galaxy S26 Ultra, innovation
on October 12, 2026
Posted by: level7
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra, it excels whether im streaming, a reminder to get to class or for endless entertainment, investment well appreciated to make life easier 😀
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Favorite S Phone
on October 12, 2026
Posted by: JWaldz
[This review was collected as part of a promotion.] I never thought I'd get rid of my S22 Ultra (bought it on release). It worked perfectly and never had any problems up to the day I traded it in. The only reason I switched was for just the updated and faster performance/charging. Now, I'm in love all over again. I can't say enough good about this phone. It's not a crazy update if youre coming from a year old phone, but for me it has been the perfect one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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