Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,268 Reviews)
Open Ratings Snapshot
Rating breakdown 18,268 reviews
5 Stars
15,953
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I buy Samsung S phones every year
on August 30, 2026
Posted by: Babaice
[This review was collected as part of a promotion.] It just gets better every time.
The build quality is really good, and the privacy display really stands out.
I really love the optimization of this phone. Very user-friendly. I can't wait to buy the next flagship phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my samsung!
on August 30, 2026
Posted by: Lessa52
[This review was collected as part of a promotion.] I chose Samsung 26 ultra bc i love the customization it gives me. Decided to go with the ultra bc of the s pen. Imhoping that an upgrade will allow it to capture pictures via the camera app, but still works great! There's a bit of a learning curve and i continue to learn new tricks with this phone! Def recommend!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This will b my first galaxy s26 ultra
on August 30, 2026
Posted by: Mekie47
[This review was collected as part of a promotion.] I chose this product cause I believe it will b the best update for me . Make taking pics at work easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Time too treat oneself
on August 29, 2026
Posted by: Sweetleaf90
[This review was collected as part of a promotion.] I have deeply admired Samsungs cutting edge products and mission to make them accessible too everyone. Through the years I have owned Several Samsung Devices and in one way or another didnt treat them or myself very well. But after a big life alteration, I found myself in a new place, around new people, with a new outlook, living a new chapter. I had chose too treat myself better and its paying off, so it was time too treat myself. In all actuality life chose for me in the form of a destroyed S25, which got cut in half by a chop saw after falling out of my front shirt pocket on a jobsite, it was quite a scene. So it was time, time too splurge and give myself what I have deserved. I didn't expect too spoil myself as bad as a grandparent too their favorite grandchild on a weekend without the parents, lol. So here I am driving over an hour too the nearest hub of civilization and unfortunately the traffic that comes with it. Eventually I arrived to where I expected to just replace my day to day companion of 2 years with a lesser version of itself, because that's what the old me would have done. But hey it's a new day, a new me and its the Age of Innovation so I had a new idea. I needed a tool something that could keep up with me, so I could keep up with these chaotic and trying times. Some people ask for a sign, that's boring, me, I run into them. What was displayed wasn't an advertisement, it was a evocation of thought... "Can your phone do that?". As for me,I chose too find out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love love
on August 29, 2026
Posted by: Creyzboo
[This review was collected as part of a promotion.] I absolutely love the new galaxy s26 ultra I upgraded from the s22 ultra better camera and battery just an overall beautiful phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has so many new features!
on August 29, 2026
Posted by: Angeleyes78
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra because of all the new features. I love the upgraded camera with the new capabilities and also love the built in privacy screen.The new AI features are amazing aswell! Bixby has a lot of new features added also. Bixby is also so easy to operate hands free. Love my new phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is using AI to its great potential
on August 29, 2026
Posted by: Fanofgalaxy805
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because of the Amazing camera it has and the AI features that help me answer real questions day to day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent AI, convenient functions
on August 28, 2026
Posted by: WynwithCleon
[This review was collected as part of a promotion.] I chose the s26 ultra because of its excellent AI functionality, along with its sharp camera and excellent gadgets. The functions work smoothly for me, as the powerful chip allows for smooth gameplay. Using two applications on one screen is really convenient .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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