Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,234 Reviews)
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Is this phone amazing, yes yes it is
on October 13, 2026
Posted by: Betteris1day
[This review was collected as part of a promotion.] I chose this device for all the features it has. I use dex quite often for work, and it works flawlessly, while taking pictures and video of my band when I'm off work. This is just an all-around amazing device you can't get any better than this for the price. Thank you for creating such a great experience in making it so smooth so fluid that nothing compares to it.
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey Betteris1day, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your new device, and how perfectly it seems to function during your usage every day. We have shared links to resources to help you maximize your experience, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate performance experience
on October 13, 2026
Posted by: TBone812
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra, and it has completely transformed my daily routine. The performance is unmatched, whether I'm multitasking with work apps, streaming high-definition content, or gaming on the go. The camera quality is outstanding, capturing every detail perfectly. It's truly the ultimate performance experience in a smartphone, and the battery life easily keeps up with my demanding schedule.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excited to use new phone
on October 13, 2026
Posted by: Octopuswings
[This review was collected as part of a promotion.] I chose this device because of the camera feature. I did a lot of research and found that the camera on the s26 ultra was going to best serve my interests. The phone itself is bigger than what I'm used to, and I'm fine with that. Means I can see things on the screen a lot better!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great phone. slight issue
on October 13, 2026
Posted by: jmhotwheels
[This review was collected as part of a promotion.] over all phone is awesome and the camera is perfect. runs fast. the screen is amazing in color and picture. spund quality is great for a phone speaker. i do only have 2 comaplints and.i dont know if its related to the phone or its an app isse, the keyboard will still be up even though I pressed my back bar multiple times until it goes to a home screen (fb home screen, texts with all contacts, email). Google maps will have a destination loaded, I look for (example) a gas station on route, ill press start and have to press back space because it thinks my keyboard or something is up. I gave it a 4 star because im salty that it dropped in price later when it came out but thats because my current phone was on its last leg, and the galaxy a16 was the worst galaxy I ever bought. ever. after so many apps, it freezes and ran soooooooo so so so slow. slower than a sloth in slow motion then x2 the slow down speed then multiply that again times 10. thats how bad that phone was, anyways, the s26 ultra has been well worth what I spent for the sake of a head ache with that last stupid galaxy a16. trash phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really good and solid phone
on October 13, 2026
Posted by: Lyron101
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra as my primary device, and it completely changes how I handle work and daily tasks with its massive 6.9 inch display, super-smooth performance, and the handy built-in S Pen for quick notes. The hardware features a lighter, thinner aluminum frame and a game-changing built-in Privacy Display that keeps sensitive info hidden from people next to you. The 200MP camera system handles everything from sharp low-light shots to extreme zoom levels effortlessly, while the 60W fast charging powers the reliable all-day battery up to 75% in about 30 minutes. Though the camera bump causes a slight wobble when it sits flat on a table, and the color options are a bit plain, the overall speed, One UI 9 , customization, and raw productivity make upgrading from an older model totally worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 13, 2026
Posted by: Pikachu
[This review was collected as part of a promotion.] I chose the s26 ultra for its amazing speed for gaming and battery efficiency, coming from a phone made 4 years ago I felt a huge boost in performance and AI capability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Flagship Smartphone
on October 13, 2026
Posted by: SammyBuoy
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has been a great phone so far. It feels premium, runs smoothly, and handles everyday tasks, multitasking, and gaming with ease. The large display is bright, sharp, and enjoyable for watching videos or browsing. The cameras take detailed photos in a variety of settings, and the zoom is especially useful when capturing subjects from a distance. Battery life comfortably gets me through most of the day, while the S Pen is a handy bonus for notes and quick edits. It is a large phone and comes at a premium price, but the polished experience and versatile features make it feel worth it. Overall, the S26 Ultra is a powerful, dependable phone that is easy to recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great feature the privacy screen
on October 13, 2026
Posted by: sithis5150
[This review was collected as part of a promotion.] Love this phone it does what one would expect from a Samsung Galaxy S26 ultra. I got it the month the phone came out. The battery is holding up pretty well. The pictures I take is very good the phone seems very responsive. I do watch a lot of videos on this phone as well as play video games. So as far as that goes everything is fantastic. Web browsing is a breeze using the AI Gemini is good infact I still don't know exactly what all to do with Gemini so I watch videos about it. So nothing to really complain about.
Value
5
Written by a customer while visiting Samsung US