Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,234 Reviews)
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The Best Yet!
on October 14, 2026
Posted by: XxdanglerxX
[This review was collected as part of a promotion.] I've now used 4 iterations of Samsung Ultra devices. I chose the Samsung S26 Ultra as the best so far. The capabilities, are just so much better than previous.
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey XxdanglerxX, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this a great upgrade from your previous device. We have shared a link to the Samsung Support Team for your convenience. These experts can help you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again.
on October 14, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] Where should I begin? I chose Samsung once again because of the experiences I have with all of their products. This 26 Ultra is a great example of how they standout between all of the rest of the phones in the market. The 26 Ultra is easy to use and navigate, pictures and videos are amazing. I'm not what they call a "power user" but it feels good knowing that this device can handle anything you throw at it extremely well and fast. This is why I chose Samsung. Since the Note 3 to the present day I've been choosing Samsung.
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey there Samsung4Life, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so happy with your device, and that you are finding it easy to use for your needs. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I chose galaxy
on October 14, 2026
Posted by: JDIZZLE520
[This review was collected as part of a promotion.] I chose galaxy S26 Ultra for everything I do electronically. I can game with the fastest speeds and the graphics are amazing. It has a ton of settings so I can personalize my phone to my liking and personality. Also it keeps all my banking info secure I love my S26 Ultra and I chose it every time!!!!!
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hi there JDIZZLE520, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving the usage of your device for your gaming and banking, and that you are finding it so easy to align to your needs and wants. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone! Best ever
on October 14, 2026
Posted by: Flygirlmoneyy
[This review was collected as part of a promotion.] I chose this phone because I knew it would bring all the amazing features I was looking for. Camera is better than competitors, very good security features, and fits well in hand.
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey Flygirlmoneyy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the amazing camera features, and feel secure using your device for all of your needs. We have provided a link to the full manual to help you discover additional features like Galaxy AI and the Privacy Display. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
My s26 review
on October 13, 2026
Posted by: Npc1vis
[This review was collected as part of a promotion.] I chose the S26 Ultra for its powerful performance and sleek design, and it has exceeded my expectations. The camera system delivers stunning clarity and vibrant colors, while the long-lasting battery ensures all-day use. The smooth user experience and fast charging make it a reliable daily driver. Overall, it offers exceptional value and meets all my professional and personal needs.
Value
3
Response from Samsung USBy R&R Team, October 14, 2026
Hi there Npc1vis, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are having a good experience with your device, and that it is helping you with your professional and personal needs every day. We have provided a link to the full manual to help you with additional capabilities of your device like Galaxy AI and the Privacy Display. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s26 ultra
on October 13, 2026
Posted by: Gvac37
[This review was collected as part of a promotion.] I use my phone for just about everything. I keep appointments, client appointments, birthdays, holidays, bills due and so many other things in the calendar on my phone. I play games, stream videos, engage in different social media platforms. I write documents in word, save pdf docs in Adobe, send & receive emails. I use the GPS on my phone, car fax to keep track of my cars maintenance & any recalls. I use health apps, I also have the watch 5 (will be upgrading) right now which tracks some health data. Ive been using Samsung galaxy phones for a very long time, started with the note 5 and now the s ultra series. I chose this phone for the stylus and continue to choose this phone for that reason. I have to add that i was very disappointed when I learned the Bluetooth feature went away for the s26 ultra (I believe the one before this one too but not sure). I would really like to see the bluetooth feature back please. I am not sure what replaced bluetooth or if its even worth it. But whatever it is, why cant we have whatever new features there are with still having bluetooth? I am still an s ultra series supporter and will continue to be unless anything else goes downhill. I chose samsung for all of my devices, phone, watch, ear buds. Keep improving!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Galaxy S26 Ultra!
on October 13, 2026
Posted by: shellythecat8
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a phone that could keep up with everything I use it for daily, and so far, I'm really happy with my choice! Between taking pictures and videos of my son, streaming shows, scrolling social media, gaming, and multitasking, I'm constantly using my phone. The camera quality is amazing, the display is beautiful, and everything runs smoothly, even when I have multiple apps open. I especially love how easy it is to switch between different tasks without my phone slowing down. It's become something I rely on for just about everything, and I'm definitely happy with my upgrade!
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey Shellythecat8, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are finding this device to so perfectly align to your daily needs, and that it has been a true powerhouse of speed and multi-tasking. We have shared a link to the Samsung Support Team for your convenience. These experts can help you if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Smartphone with Impressive Features
on October 13, 2026
Posted by: Sosa32
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an impressive smartphone with a premium design, a beautiful display, and outstanding performance. I really appreciate how smooth and responsive everything feels when switching between apps, browsing the internet, watching videos, and playing games. The screen delivers vivid colors and excellent detail, making everything look clear and enjoyable.
The camera system is another feature that stands out, offering great versatility for capturing everyday moments, portraits, and detailed photos. The battery life and fast performance make this phone a great companion for both work and entertainment. I also appreciate the useful Galaxy AI features that make everyday tasks easier and more convenient.
I chose Samsung because I value quality, innovation, and a user-friendly experience. Elegí Samsung for its combination of powerful technology, elegant design, and practical features. Overall, this is a smartphone that offers a premium experience and makes everyday use enjoyable.
Value
5
Written by a customer while visiting Samsung US