Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,234 Reviews)
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
MY New best friend 🧡
on October 14, 2026
Posted by: Love26
[This review was collected as part of a promotion.] I chose the s26 ultra because I wanted a new phone with a better camera and the reviews for the ultra where amazing so I decided to try it out and OMG 😲 the whole phone has everything, it answers and screens my calls the picture are clear and crisp. My new best friend s26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Th Samsung Galaxy S26 Ultra maxes my productivity!
on October 14, 2026
Posted by: Asprint22
[This review was collected as part of a promotion.] This year I made the long overdue upgrade from my S22 to the brand new S26 ultra with S-pen included. I chose this model specifically for the writing, annotation, selecting and many other awesome features having a stylus promised to provide. 4 months later? And has it held true to it's promised productivity powers? The answer is yes! I am able to do all my tasks on my phone instead of switching between 3 or 4 devices throughout the day. It has been such a convenient and helpful experience. I am pleased. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Smartphone!
on October 14, 2026
Posted by: Greg
from Lansing, MI
The design is a bit sleeker and lighter than past phones. The battery life is excellent and the and the display is crystal clear. The only negative is the loss of the Bluetooth capability in the stylus. We can no longer use it to press the button to click the camera shutter from afar. That was SUPER convenient and now it's gone. Please, Samsung, bring that back.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Camera and Battery life
on October 14, 2026
Posted by: Marine1775
[This review was collected as part of a promotion.] When purchasing a new phone I chose this make and model because it was the newest Galaxy model on the market. Since I dont upgrade very often it just made sense to me.
The feature I use most in day to day life is the camera. The camera lenses on the back of the phone are "OK" they provide adequate zoom and quality pictures, which is needed for my job. However the front facing camera is lacking. In most cases in low light the photo is grainy and hard to see details even with background lighting.
Battery life on this phone could be alot better. It drains quickly when running multiple apps. I listen to podcasts on a regular basis which severely diminishes Battery life, which is unfortunate.
I also run several different business apps from this phone for my job that require the phone to be at its best performance to function which made this phone the better choice.
The lack of having a charging and mounting magnet also is a draw back I was expecting this feature to be present like its predecessors, but it was not present. I had to make sure the new case I purchased had this feature. Then it played havoc with the S-pen until an update corrected the issue.
All in all its a good reliable phone but could use some tweaks to make it even better and more consumer friendly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This prodact is good
on October 14, 2026
Posted by: Qvener
[This review was collected as part of a promotion.] Mention the phrase "I chose" in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry.
Tell us how you use your Samsung device(s) - for streaming, gaming, movies, sports, work, school and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy review
on October 14, 2026
Posted by: Addygalaxy
[This review was collected as part of a promotion.] Still learning the device, it's a bit more complicated than my previous phone. Some of the features that I had on my other one are not available on this one so i am not too happy with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it so far
on October 14, 2026
Posted by: SnakeMan
[This review was collected as part of a promotion.] I chose the S26 Ultra because it had the features i wanted in a phone. It is perfect for my use case. Very happy they keep the S pen. I use it consistently. My job requires me to make quick notes to myself. This is the most convenient way i have found to do so. Also great for appointments. I can not them down, then later add them to my calendar. I never worry about multitasking or other things that might require a little more ummmf from a phone. Photos are great. Better than my dedicated camera in some cases, especially convenience. I always have the phone, even in the gym, my camera only if i decide I'm going out to take pictures. Even the video is great.I have other products that integrate perfectly with the phone. Battery life is good also.
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey SnakeMan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how perfect this device has been for your needs every day, and that it has helped you stay on track with your schedule, capture amazing photos and videos, and take care of your professional needs. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Ultra vs Fold personal preference
on October 14, 2026
Posted by: SilentPwn
[This review was collected as part of a promotion.] I chose the 26 ultra based one my previous use of Samsung products, I had a fold prior, I currently find that having a non folding phone for me works better because I was not making use of the screen as much as I thought I would. The ultra feels great I hand for me and fits well, and the weight is light but you can feel it in the hand making it a good choice for me.
Value
4
Response from Samsung USBy R&R Team, October 14, 2026
Hi there SilentPwn, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with your upgrade to this device. We have provided links to resources to help you fully explore the capabilities of your device, customize your device, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US