Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,234 Reviews)
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Perfect for all aspects of my life!
on October 14, 2026
Posted by: SassyBrat
[This review was collected as part of a promotion.] I chose to upgrade to the Samsung Galaxy S26 Ultra from my Samsung Galaxy S24 Ultra and I'm so glad I did! I'm OBSESSED with everything about it. The privacy screen setting is such an fantastic feature that keeps people in public from being intrusive. The camera is phenomenal! I'm always getting compliments about my photos asking which camera I use. I always receive shocked reactions once I mention it being my phone. The quickness of downloads and the ability to have so many applications and games on here is amazing. I play thru my games with no problems. I've converted several people from another popular brand to the AMAZING Samsung Galaxy phones. I'm just in love with how much I can do with it from fun, personal, work, and everything in between!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung galaxy s26 ultra
on October 14, 2026
Posted by: Jmheldup
[This review was collected as part of a promotion.] I chose the samsung galaxy s series a long time ago. I believe 20 years now. The galaxy s26 ultra has undoubtedly surpassed any of its predecessors. The battery, the imaginary the speed, it just continues to surprise me. I've had it for over a week so far and I'm simply amazed with the functionality and smoothness it has for media, games any thing so far. And the full charge in 30min is amazing for on the go. Love it. Thank you samsung for the improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to Samsung Galaxy S26 Ultra
on October 14, 2026
Posted by: HVACGUY
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because it's the best phone I've ever had. The camera is so sharp I can see every detail on the job site, and the battery lasts all day long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing Special
on October 14, 2026
Posted by: Jgln83
[This review was collected as part of a promotion.] Phone works like it should but I've had it less than a year and the speaker is already messed up. The S pen is no longer Bluetooth so that sucks. The camera is the best thing about this phone, other than that it's no different then any other phone.
Value
3
Response from Samsung USBy R&R Team, October 15, 2026
Hi there Jgln83, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand it can be disappointing when your new device is not aligning to your expectations. We have provided links to resources to help you discover the amazing features of your device including Galaxy AI and the new Privacy Display, as well as the redesigned S Pen capabilities. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The weight is great
on October 14, 2026
Posted by: Perfect4Me
[This review was collected as part of a promotion.] I chose the Ultra for its pen, size, and weight. Since I've had the phone it's been great. Finding accessoriea is easy. The clarity of the screen and size are perfect for my use. I use it for work to read documents and access CCTV devices. I also access websites and take a lot of notes qith the pen. The weight is perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I made the right choice!
on October 14, 2026
Posted by: Dadude
[This review was collected as part of a promotion.] When choosing between all the phones there are in the market its always hard to pinpoint which ones stand above the rest for my specific needs. I chose this phone for a couple different reasons. I love the stylus that comes with the phone making it a note pad that I've used for my grocery lists and other things that makes needing to carry around a pen and paper obsolete. The camera quality is amazing and I don't ever need to worry about how far I can zoom into something without risking the quality of the picture. I am really grateful I chose this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on October 14, 2026
Posted by: Peacockmelissa
[This review was collected as part of a promotion.] I love this device. It is easy to navigate once you learn you're way around the phone. The wallet is easy. The Samsung pass makes things easy. It's all around a great phone. The only thing I would like is the speaker to be a little bit louder. However, if you don't, we're hearing aids, it great! The stylus is precise, the different apps and the ability to navigate the phone are some of my favorite things about it. Also the way it connects to my galaxy9 44mm watch. Definitely a 10 out of 10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung as #1 S26 Ultra
on October 14, 2026
Posted by: LucyKay
[This review was collected as part of a promotion.] My husband's older Samsung phone died and there.was no reviving it, he had it about 4-5 years. It really was a great product, so I chose the newest Samsung as his replacement and the photos we took on vacation with the 26 Ultra are clear, bright, with perfect color. He is happy and so am I.
Value
5
Written by a customer while visiting Samsung US