Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,267 Reviews)
Open Ratings Snapshot
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great cameras
on September 7, 2026
Posted by: Janae57
[This review was collected as part of a promotion.] The cameras have improved on the new version, it has a lot choices available and I chose to use the device editing tools
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and a huge upgrade
on September 7, 2026
Posted by: Mindspawn
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that was fast, had a great screen and would last me for years. So far I am really impressed with it. The display looks amazing and everything runs really smooth. Games run way better than I expected and the battery life has been pretty good too.
The cameras are also a huge improvement over my older phone. Pictures look clearer and even the front camera makes photos look much better. I also like how big the screen is without the phone feeling too hard to use.
There is still alot of features I havent even tried yet, but thats actually one of the things I like about it. It feels like theres always something new to find. Overall I'm very happy that I chose the S26 Ultra and I dont regret buying it at all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!!!
on September 7, 2026
Posted by: Tbella47
[This review was collected as part of a promotion.] I chose to upgrade from a S22 ultra to the new S26 ultra. This so far is going wonderful!! The new privacy display, beautifully detailed camera and a design that's unique. I get so excited learning new features and capabilities of my new S26. This is a great choice of upgrade. I LOVE MY SAMSUNG!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on September 7, 2026
Posted by: Scarecrow
[This review was collected as part of a promotion.] This phone camera is astonishingly awesome. It has super zoom and it works so well. Also, macro photos are perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal Phone, Better Battery Optimization
on September 7, 2026
Posted by: JDHack04
[This review was collected as part of a promotion.] The S26 Ultra is a phenomenal phone, the cameras are as good as ever and the stabilization features are all the more better.
The speakers and screen quality are otherwise the same as previous generations of the Ultra series in recent years but that's still a good thing.
However the new screen privacy feature is out of this world and extremely innovative. Using it personally, it's been great for public and work use when I am viewing sensitive information or just don't want people eavesdropping on what I am looking at.
The phones battery is extremely well optimized that with heavy usage I get as many as 8 hours, possibly more on a good day. And with light usage, the device lasts 12 hours or longer.
The durability is extremely solid and the screen is very resistant to scratches, having dropped my phone a couple times since I got it, it has endured every drop without sustaining any damage.
Overall this phone is a solid 8/10, I'd recommend it to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An overall great phone
on September 7, 2026
Posted by: Crashslow
[This review was collected as part of a promotion.] I chose the S26 Ultra for its great camera and overall performance. I have been happy.with the display and capability for gaming.
The battery is starting to lose a little capacity. But it still holds up through most days. The overall design and functionality are impressive and I'm happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy first
on September 7, 2026
Posted by: aabatc
[This review was collected as part of a promotion.] I chose the s26 ultra due to it's privacy first features such as knox security and privacy display which allow me to view sensitive apps and messaging software in public without worrying about prying eyes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!!
on September 7, 2026
Posted by: TexasSamsung07
[This review was collected as part of a promotion.] I had the 22 ultra and I was holding out til I couldn't anymore. Then the the 26 ultra came out and I looked at the specs and they were the same but better processor and features that my 22 ultra didnt have. So I did the upgrade. Im so glade I chose to do the upgrade to the 26 ultra! I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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