Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,234 Reviews)
Open Ratings Snapshot
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Excellent galaxy AI, works perfectly.
on March 8, 2026
Posted by: Daviddrag
[This review was collected as part of a promotion.] Excellent galaxy AI, works perfectly. Picture is the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on March 8, 2026
Posted by: randyle
[This review was collected as part of a promotion.] Feel nice and the new feature is top notch . Really like the privacy screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on March 8, 2026
Posted by: Masscat
[This review was collected as part of a promotion.] So far I am happy with the phone, it's lightning fast. The ai features are great. Although I haven't had too much time to play around with it but I did edit pictures with galaxy ai and removed background things. Talking to it is easy. Privacy screen is a plus and moving things from one galaxy phone to the next wirelessly was seamless and easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone is awesome!
on March 8, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I love the privacy screen. The overall feel of the phone. And the ai options are so helpful. Hit it out of the park again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone is awesome!
on March 8, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I love the privacy screen. The overall feel of the phone. And the ai options are so helpful. Hit it out of the park again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone is awesome!
on March 8, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I love the privacy screen. The overall feel of the phone. And the ai options are so helpful. Hit it out of the park again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Design and Super Fast
on March 8, 2026
Posted by: sweetpphotography67
[This review was collected as part of a promotion.] This new S26 Ultra is absolutely amazing. Fantastic design and Super Fast. Plus the new Galaxy AI is unreal. I am super impressed. The only downside is that you all did not bring back the Bluetooth feature for the S Pen. I am a part time photographer and this feature is absolutely important. You all need to listen to your customers. They are the ones who can well basically hire or fire you. But that is the only negative. This phone is absolutely unreal and even though it doesn't have that feature, it's a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Samsung phone
on March 8, 2026
Posted by: Luna125
[This review was collected as part of a promotion.] I've used Samsung since my first phone and I still love it. The speed, the Galaxy AI camera is the best for photo editing, real-time search and translation. I love my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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