Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,242 Reviews)
Open Ratings Snapshot
Rating breakdown 18,242 reviews
5 Stars
15,929
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
better than previous version
on March 9, 2026
Posted by: ogallym
[This review was collected as part of a promotion.] so far so good. great graphics, privacy screen is cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new design and kept the s-pen
on March 9, 2026
Posted by: Perfectqube
[This review was collected as part of a promotion.] AI is very useful organizing and explaining when I needed explanation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and smooth
on March 9, 2026
Posted by: Mrb909
[This review was collected as part of a promotion.] The phone is very slim which I like and the rounded edges are nice to hold. I dig the new screen its prime. I ordered the black phone which I really like. I do like the new AI features which im just plying around with. The camera improvements are nice. This phone kicks butt! And I got the 16 gig ram which I've been wanting for a while.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Just got my S26 Today
on March 9, 2026
Posted by: AFT085
[This review was collected as part of a promotion.] Really enjoyed the easy set up (transfer data, settings, etc) Different yet very smooth functionality compared to past Samsung. Meaning it's different but not too much where you are lost! The only downfall is the messaging app. I miss the old one Samsung used to have as default.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on March 9, 2026
Posted by: Ray071
[This review was collected as part of a promotion.] The best phone for my HVAC business fast and the camara is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving the new features!
on March 9, 2026
Posted by: JasonSells805
[This review was collected as part of a promotion.] I am absolutely delighted with my new Galaxy S26 Ultra, it truly exceeds all my expectations. The innovative features, especially the advanced AI capabilities, have transformed my daily interactions. Navigating through tasks feels remarkably intuitive and efficient. I particularly appreciate how seamlessly these AI tools integrate into my workflow. This device has certainly set a new standard for what I look for in personal technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S26 Ultra privacy display is amazing.
on March 9, 2026
Posted by: KindaTechy
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is an amazing device with so many unique features. The privacy display makes me feel secure when using banking apps in public spaces. Horizontal lock in the camera is an interesting feature that gives me more opportunities while filming. The new 60 watt charging is so helpful when I'm in a rush.
Out of every Galaxy S series device this is by far the best device. The new Galaxy AI is so convient and user friendly. It allows for nearly unlimited possibilities when it comes to photo editing. Galaxy AI in the new Bixby model is very helpful for quickly finding information I have in notes or screenshots I need to see, as well as helping me find device settings.
Samsung should be very proud of this amazing device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
same elegant styles as before
on March 9, 2026
Posted by: Drewske
[This review was collected as part of a promotion.] outside appearance didn't change much but it's still the best smartphone on the market
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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