Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Best PHONE
on March 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Honestly the best phone I've ever used in my whole life.Even if you've been a Samsung user for a while,each year they shock you with new improvements even if it's just the smallest thing but those matter the most.Always finding new things and they never disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 9, 2026
Posted by: Gsrivera
[This review was collected as part of a promotion.] Love the color and the feel of my new Phone. The privacy screen is a great feature that I will constantly use when I am in public transportation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thisbproduct has great features
on March 9, 2026
Posted by: Bigpoppa
[This review was collected as part of a promotion.] The fun tione of being able to have multpke ai is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever and the AI is wonderful
on March 9, 2026
Posted by: Cheflenin
[This review was collected as part of a promotion.] This is a winner 🏆 you have so much power in your hands with the AI support
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE
on March 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Honestly the best phone I've ever used in my whole life.Even if you've been a Samsung user,each single one amazes me as they always try to bring someone new and improve from the last.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the design a lot!
on March 9, 2026
Posted by: Razvan
[This review was collected as part of a promotion.] Galaxy AI are the only actually useful AI features on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 9, 2026
Posted by: Ridgely53
[This review was collected as part of a promotion.] This phone is smooth and works great. It's easy to use and the picture is bright and clear. This phone is much better than my s25 plus that I replaced. Very happy with this upgrade and happy I have the S26 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung phone ever
on March 9, 2026
Posted by: RW1951
[This review was collected as part of a promotion.] I use my Samsung S26 Ultra for everything. I use apps for emails, text messages, Facebook, Facebook messenger, all of smart devices, my Ring cameras, all of my other apps. I use my new phone for Galaxy AI features. Such as editing photos. I also use to look at AI features when searching for information. Plenty of information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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