Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Galaxy S26 Ultra: an amazing AI phone.
on March 9, 2026
Posted by: Elrojitasjr
[This review was collected as part of a promotion.] My new Galaxy S26 Ultra and its Galaxy AI are fantastic. I'm in love with my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on March 9, 2026
Posted by: DRPRINCESS2NVY
[This review was collected as part of a promotion.] Galaxy AI has been a game changer. It uses artificial intelligence to look up anything and everything I ask. From scheduling my son's games to my doctor appointments... it's really made my life easier. Thank you Samsung for such a great product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from s24
on March 9, 2026
Posted by: OrionsEdge
[This review was collected as part of a promotion.] Love the form factor of this phone makes it easier to handle and utilize compared to older models.
Camera is great as usual with a beautiful display to show off your pictures to friends.
Setup is easy and transferring data between devices is so simple.
Galaxy AI is what makes these devices special. The photo editing you can do is second to none... so good I'm thinking about canceling photshop.
Love the silver color.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love this phone!
on March 9, 2026
Posted by: Sk1979Fly
[This review was collected as part of a promotion.] Absolutely love this new phone!! Upgraded from the S24 Ultra. Camera is amazing and the Galaxy Ai is phenomenal!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has incredible new features
on March 9, 2026
Posted by: ROYALKNIGHT
[This review was collected as part of a promotion.] This incredible phone has improved and advanced features to enjoy with "Galaxy IA".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lets see where this go's
on March 9, 2026
Posted by: Letsgooooo
[This review was collected as part of a promotion.] I upgrade my samsung phone every year, and this year is no different. Im excited to see what additional abilities the AI features will bring to my daily adventures. Though small, the upgrades are an interesting step forward to see what phones can be capable of.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new features
on March 9, 2026
Posted by: CROWDCONTROL
[This review was collected as part of a promotion.] The new features, like the camera stabilizer, are awesome to play with!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone of 2026!
on March 9, 2026
Posted by: Ironmigs
[This review was collected as part of a promotion.] This is a huge upgrade from my Note 20 Ultra. The phone is noticeably faster and the privacy screen works perfect.
I'm new to Galaxy AI and it seems to be user friendly and I intend on using it more.
So happy about this purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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