Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,267 Reviews)
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Awesome phone
on September 14, 2026
Posted by: mindyg123
[This review was collected as part of a promotion.] I chose the unlocked Samsung Galaxy S 26 Ultra in Sky Blue. This isn't my first Samsung phone, I became a fan of Samsung when I bought my first Samsung, the Galaxy Note 3. I've been a galaxy user since that first purchase. This phone is unlocked and I had absolutely no problems transferring all my files, contacts and pictures from my S 24 Ultra thanks to the Smart Switch. I love this series and the battery is awesome, the display is vivid and the cameras are amazing. I didn't have any issues getting the feel of this new phone and I'm glad I purchased it. The Gemini feature is easy to use and helps me set reminders and look things up and I connected it to my wifi and echo dots with ease. The stylus is another thing I really like and use quite often. I'm extremely happy with my purchase and I'll definitely be staying with the Samsung Galaxy series, couldn't ask for a better phone for the price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing 👏
on September 14, 2026
Posted by: Jomar465
[This review was collected as part of a promotion.] I've been a Samsung user and a fan of the S series ever since the Galaxy S5, and the displays and improvements they've been making with each new model have truly put them at the cutting edge. The AI in the S26 Ultra is on another level—there's no question about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality and durability
on September 14, 2026
Posted by: Rockstarr
[This review was collected as part of a promotion.] I chose Samsung every time it comes time for a new phone. Nothing tops the technology that they pack into everything they build. Greatest cameras, processors, prices, deals, incentives, I love my Samsungs and wouldnt buy any other electrics!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on September 14, 2026
Posted by: Tweety
from La
I lost my pen a few weeks after I got my phone. I didn't realize it until the pen picture kept showing up on my phone. So I'm just content with our it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S26 Ultra.
on September 14, 2026
Posted by: Txrx09
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra, simply because I am huge fan of Samsung, from phones, earbuds and tablets, to watches and laptops. I have so many reasons to be a huge fan.
The samsung galaxy s26 ultra, is fast, reliable, with beautiful visual quality, the phone takes incredible quality of pictures and videos, even the Speakers sounds great. I chose the samsung galaxy s26 ultra because hands down a great phone and you can really personalize this phone to way you want. Great job Samsung. Samsung keeps giving me reasons to stay a super fan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable as always
on September 14, 2026
Posted by: Kz420
from Oklahoma
I really like the galaxies this is my third one the only problem is the stylus pen does not work and I really like using that so that is a little disappointing
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is amazing!
on September 13, 2026
Posted by: Jesse26U
[This review was collected as part of a promotion.] I decided to put my old S22 ultra to rest. I still keep it for a back up camera because its still amazing hardware. I chose the S26 Ultra primarily for its cameras and massive storage capability. And a 12gb memory card vs. 8gb on the 22. The battery lasts 2 to 3 days after a full charge, and when its needing a charge it takes less than 30 minutes to finish with a 45w charger. I do miss some Bluetooth functions with the S-pen, like taking pictures using the pen button. The display is gorgeous but that being said the screen on my 22 Ultra is more rich and vivid in comparison. But when they're not side by side you won't take notice, the display is still outstanding. You can tweak your settings to accommodate for that deep rich color. This phone is blazing fast, stays cool, and works everywhere I go, effortlessly finding my Bluetooth devices and Android auto when I start my vehicle. It almost anticipates my needs, which is helpful for someone like me with forgetfulness. I expect this phone will last me several years. The light blue color looks really sharp. I'm very happy I chose this S26 Ultra, ive been a Samsung user for over two decades and I will continue my journey with galaxy phones into the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy is Google now.
on September 13, 2026
Posted by: Rey_
from Los Angeles California
Samsung got rid of there text app and we now have to use an alternative like goodle. I do not like that we also have to use a different keyboard. After buying the phone in full this feature was shortly taken off the phone as well as got rid of the sync with Microsoft. Not happy. Might as well pay less and get a Google phone.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, September 14, 2026
Hello Rey_, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand changes to the software can take some adjustment time and cause frustration during your inital usage. We have provided a link to the full manual for your device to help you fully explore and customize your device. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US