Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
great phone
on March 10, 2026
Posted by: LoveMy
[This review was collected as part of a promotion.] Excellent phone, I really like everything.Excellent phone, I really like everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy phone yet
on March 10, 2026
Posted by: Sancho
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra and it’s easily one of the best smartphones I’ve owned. The display is bright, sharp, and incredibly smooth, making everything from watching videos to everyday browsing look amazing. Performance is extremely fast and the phone handles multitasking without any slowdown.
The camera system is outstanding and captures incredibly detailed photos in both daylight and low light. The zoom is also very impressive and makes it easy to capture shots you normally couldn’t get with other phones.
One of my favorite features is Galaxy AI. The AI tools make editing photos simple and powerful, letting you enhance pictures, remove objects, and improve shots in seconds. Features like AI-powered search, smart suggestions, and productivity tools really make the phone feel next level and save a lot of time.
Battery life easily lasts all day even with heavy use, and the build quality feels premium and durable. The S Pen is also a great bonus for quick notes, editing photos, and productivity.
Overall, the Galaxy S26 Ultra combines amazing hardware with smart Galaxy AI features, making it a powerful and enjoyable phone to use every day. Highly recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm excited to utilize all of the Galaxy AI featur
on March 10, 2026
Posted by: Loves2Snowmobile
[This review was collected as part of a promotion.] I'm excited to utilize all of the Galaxy AI features!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love how light it is
on March 10, 2026
Posted by: Chikisams
[This review was collected as part of a promotion.] I love how galaxy AI help you out for everything, I never expected to be this useful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The highest in the food chain
on March 10, 2026
Posted by: Rsm090807
[This review was collected as part of a promotion.] I really like my new device, it's everything I was looking for. I've always been a fan of Samsung products, and even more so of the Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The built in privacy screen is awesome
on March 10, 2026
Posted by: IcemanCool
[This review was collected as part of a promotion.] The new privacy screen is groundbreaking and I really like the performance of this phone too. Able to stay cool even under heavy load.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on March 10, 2026
Posted by: Jettownzu22
[This review was collected as part of a promotion.] Galaxy Ai devices with great new privacy display features. Could definitely use some battery upgrades still as it's the same as it has been for a while now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy display
on March 10, 2026
Posted by: Ebooks
[This review was collected as part of a promotion.] I love the new privacy display. I would love for it to have more features with Galaxy AI. Something like activating when leaving your home and knowing what to keep private and what not.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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