Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,243 Reviews)
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
New innovative way for privacy
on March 10, 2026
Posted by: Quepaso
[This review was collected as part of a promotion.] I used to have a fold 6 but giving up the fold due to how awful it was to keep clean from the cases and tbh the fold lifestyle is good but not there for me yet back to and my first ultra I miss a nice normal phone with a nice screen and this camera amazing love everything about this phone and the Galaxy AI features awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Al and Amazing Privacy Features
on March 10, 2026
Posted by: Alifay
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is an impressive upgrade. Galaxy Al makes everyday tasks easier, from improving photos to helping with quick summaries and smart suggestions. The new Privacy Display is also a great feature because it limits the viewing angle so people around you cannot see your screen in public places. It makes using the phone in cafés, airports, or on public transport much more comfortable and secure. Overall, the Galaxy S26 Ultra combines powerful Galaxy Al with useful privacy features in a fast and premium device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are so much better than the s24
on March 10, 2026
Posted by: Toniar431
[This review was collected as part of a promotion.] I like that it has an automatic privacy feature so you don't have to use a privacy screen protector. Also it animates still photos randomly if you'd like. I like where they moved the stylus pen on the bottom of the phone it doesn't pop out as much. And there's so many other features that I'm still playing around with and that are so much different than the last two models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing as always
on March 10, 2026
Posted by: Dberg69
[This review was collected as part of a promotion.] So far, I'm really enjoying this device, going from an S24 Ultra. It is extremely smooth, and I expect to get many years of service. The AI services seem to be extremely efficient and well-thought-out. My next purchase will be a set of new buds, which are needed badly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 device
on March 10, 2026
Posted by: Kingsendpai
[This review was collected as part of a promotion.] First off let's start with the built in privacy screen. Absolutely phenomenal. Honestly the main reason for this purchase. I am upgrading from an S23 Ultra to this S26 Ultra and I love it. My ONLY complaint is the pen. I miss using the button on the S pen to take pictures. That's about it. The battery life lasts the entire day. It is very user friendly and customizable. They did an outstanding job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgraded phone.
on March 10, 2026
Posted by: KeXin2026
[This review was collected as part of a promotion.] Upgraded from S24plus. Ultra has nice features, especially Galaxy AI. Settings are very customizable to owner. For someone who didn't care for AI, I was impressed by the options. I particularly liked the AI call settings and language associations, such as the interpreter application. It helps me when I'm trying to converse/speak with other people who don't speak English as a primary language.
I spent some time in settings, but it was worth it to personalize my phone. I really like the privacy element to display. I don't have to purchase a privacy screen protector for this anymore. It allows you to select which apps to make displays private, instead of all the time.
Another nice feature is the battery charging. It can be set to a lower percentage and stops charging to preserve the battery life.
Everything seems to be an improvement and more convenient. Graphics are nice and vivid, with a wider screen from a plus phone, so some gaming is great on it.
It's not a perfect phone, but with some new and improved features, especially the Galaxy AI element, it is a pretty awesome phone. If you have an older Samsung phone from years ago, it's probably time for you to upgrade.
I spent some time in settings, but it was worth it to personalize my phone. I really like the privacy element to display. I don't have to purchase a privacy screen protector for this anymore. It allows you to select which apps to make displays private, instead of all the time.
Another nice feature is the battery charging. It can be set to a lower percentage and stops charging to preserve the battery life.
Everything seems to be an improvement and more convenient. Graphics are nice and vivid, with a wider screen from a plus phone, so some gaming is great on it.
It's not a perfect phone, but with some new and improved features, especially the Galaxy AI element, it is a pretty awesome phone. If you have an older Samsung phone from years ago, it's probably time for you to upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
From the moment I opened the box it felt GREAT
on March 10, 2026
Posted by: JulioC
[This review was collected as part of a promotion.] This phone feels premium from the moment you take it out the box, is light but firm, the screen is massive and the AI features and absolutely mindblowing.
To me GalaxyAI has allow me to record meeting and work on transcribing them in multiple languages (I work in spanish English and portuguese) and multi tasking is always present is my everyday life.
I'm also obsessed with mobile photography and this camera REALLY delivers, especially the wide angle upgrade with the 50MP.
If you are still on the fence about getting it, trust me, this phone is a must have. The spam protection for calls as someone who lives in the US has also been God-given so I'm really happy with my purchase and overall will give a 9.7/10. (We still need Bluetooth in the s pen!!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New year, new phone
on March 10, 2026
Posted by: Alro1005
[This review was collected as part of a promotion.] 2026 has not disappointed with the release of a brand new phone by Samsung. The s26 ultra is their new flagship flagship phone and does not disappoint. With innovation, from the new privacy screens to the new updated iteration of Galaxy AI this phone does not disappoint. I look forward to spending more time with this in the coming year
Value
5
Written by a customer while visiting Samsung US