Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Galaxy S26 Ultra with stronger AI features.
on March 10, 2026
Posted by: Kaguraboy
[This review was collected as part of a promotion.] I used a Galaxy S23 Ultra for years and I enjoyed using all the AI features with it. I was curious about how much it improved from the S23 Ultra to the S26 Ultra. Wow! It has so many features and it's much faster than the previous model.
I chose the 1TB version to get the 16GB RAM option to have a better AI experience, and I'm glad I got the 16GB RAM version.
I always support Samsung and can't wait to see all the new software updates with this beast of a device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra review
on March 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The display is easily the best I’ve ever seen—colors pop and the brightness handles direct sunlight without a struggle. The camera system remains the gold standard, especially the zoom and low-light performance. It’s a large phone, but the refined design makes it feel premium and surprisingly ergonomic. Galaxy AI is phenomenal. If you want a device that does everything at a 10/10 level, this is it."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the product
on March 10, 2026
Posted by: Lovethes26U
[This review was collected as part of a promotion.] Love the new s26 ultra, I upgrade from the s25 ultra and the AI is clearly more promenently featured. The new privacy display is really appreciated. The UI is beautiful. Thanks for continuing to deliver!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps getting better!
on March 10, 2026
Posted by: Jasmine
[This review was collected as part of a promotion.] Absolutely love the purple color on the new Galaxy S26 Ultra plus having Galaxy AI is pretty cool. Still learning all that the phone can do but so far it's rather impressive and better than the S25 Ultra as its faster and picture quality is even better. Samsung keeps surprising us each year with better updated technology in these phones. The slimmer look and feel are great too. Feels less bulky than the prior and lighter in my hands/purse. The transfer from old phone was the fastest and smoothest ever. The new privacy screen is great and needed. Looking forward to discovering what other updates are in this amazing little phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade from S25 Ultra! Thinner and feels Great
on March 10, 2026
Posted by: Flacoflocks
[This review was collected as part of a promotion.] The phone feels faster, thinner, looks better, the camera is clear and sharp. Galaxy AI built in is easy to use and incorporates within many apps. You can suggest writing, responses, update pictures. I definitely recommend the phone. The only draw back was the pre-order process which was a headache and not handled well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on March 10, 2026
Posted by: Irishwonderer
[This review was collected as part of a promotion.] I've been waiting for this phone for a while and this is a great step up and features look finish and feel. The camera is really good and the AI features are helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has it all
on March 10, 2026
Posted by: Talbald
[This review was collected as part of a promotion.] All in all, it's a phone with everything and easy to recommended to anyone. Camera improvements make a big difference. Watching anything on the display is a joy. Battery life is solid and the privacy display is a great new hardware feature for those more security minded. Packed to the brim of mostly useful AI is always fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Flawless Execution From Samsung
on March 10, 2026
Posted by: ZakinLA
[This review was collected as part of a promotion.] Setting the standard for andoid year after year.... It should come as no surprise at this point that Samsung is a leader in technology in the modern smartphone space. That doesn't mean there should be even a slight loss of appreciation for this years flagship. What's always impressed me with Samsung's offerings is the option of diversity or tradition year after year. Where we see the foldable series of phones from samsung outside of the box, the new S26 Ultra would be almost the antithesis. Minor improvements in most areas that we've come to expect, yet still pushing the envelope in areas we care about. The S26 Ultra has features this year that I couldn't pass up. It's also nice to have features today that won't be seen on competitive devices for years to come in my hand today!
The three biggest features that stood out to me this year was the video stabilizer that allows us to spin the phone around and still capture clean video. Absolutely incredible to say the least. Second was the ability to selectively enable application privacy to prevent others from seeing your screen. And doing this while maintaining the anti reflective coating that outperforms any other phone today. Third would have to be the Galaxy AI systems. Most of important of which for me are the translation and assistance features. Being able to live translate a phone call is absolutely amazing.
There truly isn't enough space here to explain all of the features and details of the S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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