Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,243 Reviews)
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
3
Nice phone seems a little alower than the note 20
on March 10, 2026
Posted by: Urgdad303
[This review was collected as part of a promotion.] The new phone is nice. It does seem like the computer is slower reaction time than the note 20ultra. Need more time to gave a full review
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Urgdad303, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding your upgraded device to be nice, and we would love to help you maximize the speed of your device. We have provided a link to an article to help you with the refresh rate of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product have amazing specs
on March 10, 2026
Posted by: Alepl03
[This review was collected as part of a promotion.] This product have all I need in my daily life. The phone take incredible pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice and sleek, love the UI
on March 10, 2026
Posted by: Sister
[This review was collected as part of a promotion.] I love how pretty the interface is, makes it feel so modern and sleek and easy to use. And the new AI features makes me really feel like I'm stepping into the future. So simple and subtle but with such a elevated vibe
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra review
on March 10, 2026
Posted by: MsSamsung
[This review was collected as part of a promotion.] I just got the phone so I'm still getting use to it, so far I do like the features, the Galaxy AI, the privacy screen feature, it's not to big not to small really smooth. I wish phones in general start coming with a block 😆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI
on March 10, 2026
Posted by: Ehsisi
[This review was collected as part of a promotion.] The Galaxy S26 Ultra feels like a true leap forward, primarily thanks to its groundbreaking Agentic AI. It’s no longer just a chatbot; it’s a digital assistant that actually executes multi-step tasks—like booking rides or ordering dinner—directly within your apps. The 39% faster NPU makes the new Now Nudge feature feel incredibly fluid, offering smart, context-aware suggestions exactly when you need them. Between the "magic" of Photo Assist reconstructing images and the brilliant new Privacy Display, Samsung has delivered a thinner, more comfortable powerhouse that feels like the future of mobile tech.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 10, 2026
Posted by: Koko123
[This review was collected as part of a promotion.] Upgraded from S22 Ultra. Lots of AI features. Overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and options
on March 10, 2026
Posted by: Love2toOwnSamsungphones
[This review was collected as part of a promotion.] The Samsung S26 Ultra is a Samsung that has innovative and efficient features. I like very much the new Privacy option. The long lasting battery allows for the device to continue functioning without charging. The swift connectivity to other accessories such as Samsung buds is quite impressive. The new aluminum design allows for the phone to not feel heavy and slick. The quickness when downloading updates allows for a very user friendly experience. The Galaxy AI feature on this device allows for seamless experience with AI tools.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing as Always
on March 10, 2026
Posted by: wonhelsing
[This review was collected as part of a promotion.] I love the Note series always. Periscope is Great.
Value
5
Written by a customer while visiting Samsung US