Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
The S26 Ultra is amazing!
on March 10, 2026
Posted by: TowGuy23
[This review was collected as part of a promotion.] This phone is fantastic, the Galaxy Ai features make my job so much easier.
I get customers that tell me their whole life story and sometimes (I'm sorry but) i don't have time to read all of it, I have a job to do. I ask Galaxy Ai to summarize the whole message into the bit of information i need and it does so amazingly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy to upgrade from my s22 ultra
on March 10, 2026
Posted by: KarBar
[This review was collected as part of a promotion.] I use my ultra for personal use and work and it's been an awesome upgrade from my s22 ultra. The privacy screen is a great feature, the overall screen is crisp and clear. The updated Galaxy AI features are so fun and easy to use, adding some features i didn't know I wanted in a phone.
I'm excited to keep using it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra: Best privacy screen & fastest AI yet
on March 10, 2026
Posted by: SamsungLove
[This review was collected as part of a promotion.] ​Galaxy AI now powers the world’s first Dynamic Privacy Display. The AI can intelligently detect when you are in a crowded area and automatically activate a "privacy shroud" that obscures the screen for anyone looking from an angle. You can even set specific "Sensitive Apps" (like banking or work email) that trigger this privacy mode the moment they are opened.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect. Much more responsive than my s25 ultra.
on March 10, 2026
Posted by: Kt2patrick
[This review was collected as part of a promotion.] Setup and transfer of my old data to the new was extremely easy. My Ultra watch transferred with no issues.
Love me new phone .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love, love, love!
on March 10, 2026
Posted by: chocomagic
[This review was collected as part of a promotion.] I uograded my Galaxy S23Ultra the the brand spanking new S26 Ultra. I must say, I am impressed with the Galaxy AI, screen quality, and the sound. Screen and sound improvements are the the ones I have benefited most from in the 22 hours I have had it.
The camera is stellar. Overall, I am happy with the phone. If you're looking to upgrade, look no further!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Performance packed
on March 10, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] New AI feature and one of the best night cameras going. Light weight design packed full of performance!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy to upgrade from my s22 ultra
on March 10, 2026
Posted by: KarBar
[This review was collected as part of a promotion.] I use my ultra for personal use and work and it's been an awesome upgrade from my s22 ultra. The privacy screen is a great feature, the overall screen is crisp and clear. The updated Galaxy AI features are so fun and easy to use, adding some features i didn't know I wanted in a phone.
I'm excited to keep using it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is good, runs very fast
on March 10, 2026
Posted by: Lajefa14
[This review was collected as part of a promotion.] Good phone. Coming from S22U the fingerprint and snappiness are way better, and the non curved screen is way better
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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