Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Samsung S26 Ultra Is a beast
on March 10, 2026
Posted by: Bek2026
[This review was collected as part of a promotion.] The Samsung S26 Ultra is honestly a beast of a phone. It’s super smooth, fast, and just feels solid all around. The camera is the real star here, though. The photos come out crazy sharp, the colors pop, and even low‑light shots look like they were taken on a professional camera. If you like taking pics, this phone makes it almost too easy.
The privacy features is another big win. Samsung really nailed it
If I had to point out one thing that could be better, it’s the look of the text messages. The messaging app works fine, but the design feels a little outdated compared to how premium the rest of the phone feels. A cleaner, more modern look would make the whole experience even better.
Overall, the S26 Ultra is a powerhouse with an amazing camera and great privacy features. Just give the messaging interface a glow‑up and it’d be close to perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone!!
on March 10, 2026
Posted by: Pinhead117
[This review was collected as part of a promotion.] I just received the new S26 Ultra and I'm so excited with the features and amazing performance of this model! It's Beautiful, FAST and works so well. Battery performance is great and Fast Charging with MagSafe works amazingly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving this s26 ultra!
on March 10, 2026
Posted by: 2itchypalms
[This review was collected as part of a promotion.] Loving this new Galaxy AI part of the phone. Samsung user for life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am surprised at how light it is and its axy text
on March 10, 2026
Posted by: Yiye1980
[This review was collected as part of a promotion.] I'm going to leave my review about my latest Samsung Galaxy S26 Ultra purchase. It was a very easy purchase, received on time, and the service was excellent. I recommend using the Samsung Shop app. I'm delighted.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy S26 Ultra 512GB
on March 10, 2026
Posted by: Love26phone
[This review was collected as part of a promotion.] I have only had the phone for a day so far but I love how fast and easy it was to set up and transfer data. The Galaxy AI seems to be great so far. Sound is great for music and watching a show or youtube. I will have to send another review after having the phone for a couple of months. The only negative is the price is higher compared to other brand-name phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Truly 'Agentic'—The smartest phone I've owned.
on March 10, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] The transition to 'Agentic AI' is noticeable. I’ve found myself using the integrated AI (Bixby/Perplexity) for almost all my queries because it actually understands the context of what I'm doing. It saves me so much time by automating the little things.
​The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great product.
on March 10, 2026
Posted by: copayhaya
[This review was collected as part of a promotion.] I have used Galaxy phones for a very long time as well as tablets and I am very excited about trying the new AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on March 10, 2026
Posted by: Fadedninja
[This review was collected as part of a promotion.] The Galaxy AI has some cool features. Haven't had a new phone since the S21 and am excited for the upgraded features. Love Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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