Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,243 Reviews)
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Exciting upgrades
on March 10, 2026
Posted by: SKY801
[This review was collected as part of a promotion.] I've been a Galaxy Ultra user for years. This is the best one yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good so far
on March 10, 2026
Posted by: SPhones4Life
[This review was collected as part of a promotion.] Just received this phone and overall it's pretty nice. The screen is pretty good. The case I got with it isn't that great though so I will probably replace it. The only issue I had yesterday was the phone seemed to get pretty warm pretty quick when it was transferring my data from my old phone over.
Haven't had a chance to use many of the Galaxy AI features yet but I'm definitely interested to see how the voicemail feature works!
I'm most excited about the pen since I loved using it on the Note5 years ago. The new privacy feature also seems unique and convenient as well!
Haven't had a chance to use many of the Galaxy AI features yet but I'm definitely interested to see how the voicemail feature works!
I'm most excited about the pen since I loved using it on the Note5 years ago. The new privacy feature also seems unique and convenient as well!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing S26 Ultra
on March 10, 2026
Posted by: momof3
[This review was collected as part of a promotion.] New Galaxy AI features are amazing. Has features no samsung device has had before.
Love the new colors that are available in the S26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has alot of cool stuff to it.
on March 10, 2026
Posted by: imhome24
[This review was collected as part of a promotion.] This phone is great. It has everything I could ask for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive upgrade
on March 10, 2026
Posted by: Bigfan1966
[This review was collected as part of a promotion.] I am enjoying all the added features on the new s26 ultra. I have had the phone just a short 2 days but have used the new AI features. Helping me at work and home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra phone
on March 10, 2026
Posted by: Ultrauser
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a nice incremental upgrade from my last phone which was the S25 Ultra. The screen is massive and looks incredible for streaming movies from my Plex server or gaming, and the new Galaxy AI features like Now Nudge actually save me a ton of time on scheduling and logistics. Whether I'm taking high-res shots with the 200MP camera or using Photo Assist to quickly fix up family photos, the hardware and AI just work together to make my daily routine a lot smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Review of the S26 Ultra
on March 10, 2026
Posted by: Ethos66
[This review was collected as part of a promotion.] So far, the new S26 Ultra is amazing. A light weight smart phone compared to its predecessor the S25 Ultra. Tha cámaras are amazing, high definition and stability. The AI is good too, a lot a opportunities to play with in the pictures, but is not all giving. Some task like making a picture like a cartoon or to put a smile is something that is missing. Overall is good. The quality feeling is good, with the all new design aluminum phrane. The new cpu is very fast, more than enough for this demanding games and programs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra shines with epic AI and camera!
on March 10, 2026
Posted by: Dwiddy1
[This review was collected as part of a promotion.] I just got the Samsung Galaxy S26 Ultra yesterday, and I’m already hooked! The display is stunningly sharp...streaming movies and YouTube videos feels like having a mini theater in my hands. The 120Hz refresh makes everything silky smooth, and the anti-reflective layer keeps it crystal clear even in bright sunlight.
Performance is a dream: the Snapdragon 8 Gen 5 zips through apps and multitasks flawlessly, while Galaxy AI is my handy sidekick...real-time translations, quick photo edits, and Note Assist make life so much smoother.
The camera absolutely captures every detail, from busy Brooklyn streets to Prospect Park nighttime shots. The battery has been keeping up with all my streaming and app hopping, and fast charging means I’m ready to go in no time.
Honestly, just one day in, and I can tell this phone is a joy to use...especially that gorgeous, sharp display.
Value
5
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Dwiddy1, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so happy with the display quality, processing power, and features of Galaxy AI available on your new device. We have provided a link to the Samsung Support Team for your convenience if questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US