Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love this phone
on March 10, 2026
Posted by: CapnAmerica
[This review was collected as part of a promotion.] Right out of the box this phone shines both figuratively and literally. It's speed, visuals and just overall comfort have been impressive. I upgraded from the s24 ultra and noticed the differences right away. The improvement with Galaxy AI has also been a high point in my first hours of using this phone.
Would highly recommend the upgrade if you're on the fence.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26ultra review
on March 10, 2026
Posted by: Royalz
[This review was collected as part of a promotion.] So i went from a S22u to now the new and well improved all around S26u and the expirience is phenomenal this new ai technology is more that what I expected it's literally your personalized assistant to help you in so many ways and the photo generating along with making your very own gifs ,stickers and so much more i won't go nowhere else but to my galaxy phone series moving from here and on I would deff recommend this galaxy S26u to everyone it's an experience to remember and joyfully go through.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 10, 2026
Posted by: Sparkie
[This review was collected as part of a promotion.] I upgraded from a S23 ultra to the S26 Ultra, world of a difference, faster response times better screen quality, pictures wow especially with the AI backing. Also for gamers, games run smooth at high resolution.Battery life amazing. All in all Great AI features, great hardware, great phone. Would 100% recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect Phone for Work and Everyday Life
on March 10, 2026
Posted by: UltraUser
[This review was collected as part of a promotion.] I recently upgraded to the Samsung S26 Ultra and it’s been a great phone for both my work and personal life. The screen is beautiful and super smooth, and the performance is fast no matter what I’m doing.
One feature I’ve really been using a lot is Galaxy AI. It’s actually helpful for quick summaries, writing help, and everyday tasks when I’m working, which saves me time during busy days.
The camera is also amazing—photos come out sharp and clear, and the zoom is seriously impressive. Between the battery life, performance, and useful features, the S26 Ultra has easily become my favorite phone I’ve owned so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than outperforms
on March 10, 2026
Posted by: Buggeeta
[This review was collected as part of a promotion.] Galaxy AI, summarizing emails, movie, tv shows, organizing my pictures and editing them too. This thing is powerful and gives you privacy without a screen protector. Who would have thought it would turn out this good. Seamless gameplay to top it all off for all my mobile games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on March 10, 2026
Posted by: L1011wb
[This review was collected as part of a promotion.] My new s26 ultra is an amazing device that has really cool ai to make my life easier, the s pen is invaluable and the new privacy feature is awesome, I love my new phone and have been on it for 2 days learning all the cool stuff it has to offer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy!
on March 10, 2026
Posted by: AeriePostman
[This review was collected as part of a promotion.] Great device! Gaming, streaming, everything is great. Phone is fast and has plenty of battery life. Privacy features are great for banking apps and the like. Best of all, I appreciate that it's very light and the weight is very well distributed, my last Ultra was a S22 that hurt my hands sometimes. Galaxy AI seems functional if that's your style, but I tend to avoid it mostly. Overall easy recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Another fablous product!
on March 10, 2026
Posted by: OldITGuy
[This review was collected as part of a promotion.] Upgraded from a S24 ultra
Lots of improvements!
AI is amazing
The screen is much more vibrant
I LOVE the translation features
Samsung hits it out of the park again!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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