Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,234 Reviews)
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Best phone I've ever owned, hands down
on October 16, 2026
Posted by: Vixarra
[This review was collected as part of a promotion.] I am absolutely obsessed with my Galaxy S26 Ultra. I love pretty much every feature on this thing — the customizability is unreal, you can make it feel like *your* phone in a way other phones just don't allow. It's reliable to a fault: everything works, every time, no weird glitches or laggy nonsense.
The battery life is genuinely impressive. It charges fast AND holds that charge for an extra long time — I can go through a heavy day and still have plenty left. The S Pen is one of my favorite things about it, and the camera? The amount of detail and control you get is incredible.
My one tiny gripe: the privacy screen. I wish it were solid black instead of that slightly hazy tint, because it mutes all the gorgeous colors on this display. But honestly, that's the only complaint I have.
Other than that, this phone is absolutely gorgeous and I couldn't be happier with it. Worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great model continuation
on October 16, 2026
Posted by: AndroidFTW
[This review was collected as part of a promotion.] I was really tempted to go with a Galaxy Fold model, but ultimately, I chose to stick with the S26 Ultra for the stylus. I use a lot of documents and take a lot of quick notes, and I wasn't ready to give that design feature up.
I have noticed 2 things.
The battery life seems to be much improved. I upgraded from the S22 Ultra, so it could be because my old phone battery was nearing end of life, but the S26 Ultra is handling my entire day without a charge.
The second might have been due to the large data transfer during initial setup, but this thing got HOT.
Otherwise, after a few days of use, great phone with no issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New galaxy s26 ultra
on October 16, 2026
Posted by: Wilowsgigi
[This review was collected as part of a promotion.] I love that I chose the newest updated galaxy s26 ultra in the color that I loved and wanted along with all of its newest technology that isn't too much for this old lady to set up and understand. Thank you for your quality, the best new features and the endurance to last more than it's payment plan. Love it and thank you. We have 6 of Samsungs products maybe more and we LOVE THEM ALL!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always a Galaxy Girl
on October 16, 2026
Posted by: IowaLoveSamsung
[This review was collected as part of a promotion.] I have slowly seen the hype over the competition dwindle...people are starting to see the light and I am here for it.
I love sharing my fun tips, tricks, hacks, etc with my friends and coworkers. I choose to tell all the haters, 'they don't know what they're missing.' The ability to personalize, link to Google, and just overall functionality makes it an easy decision.
I hate to jinx it, but I have never had issues with linking to other apps, Bluetooth, wifi, etc.
I do miss the old days of a simple memory card with a ton of storage...but that's more because I'm old.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Own the Galaxy S26 Ultra: Here’s What It’s Like
on October 16, 2026
Posted by: Photosbyetch
[This review was collected as part of a promotion.] I own the Galaxy S26 Ultra, and concerts are why I love it. I’ve shot arena shows, clubs, and festivals, and this is the best phone camera I’ve used for live music.
The 200MP f/1.4 main sensor grabs light in dark venues. The 50MP 5x telephoto with f/2.9 is my go-to. From the upper bowl, 5x–10x gives clear faces, guitars, and stage details without noisy mush. The brighter telephoto means lower ISO, so zoomed shots stay sharp. 100x is emergency-only.
Low light is impressive. Lasers, smoke, and flashing lights don’t blow out, and dark backgrounds keep detail. Auto mode can blur fast performers, so I switch to Pro mode. Shutter at 1/250–1/400 freezes motion, and I drop exposure a touch to protect highlights. That’s how I get usable concert shots.
Video surprised me most. Stabilization is great, and Horizontal Lock keeps the frame level even when I’m bumped in a crowd. I stick to 10x–25x zoom for video—sharp and beautiful. One warning: AI Audio Eraser is too aggressive and kills bass and highs. I set the mic to Rear Mic manually. Then vocals and instruments sound full and real.
What I love: 5x–10x zoom is genuinely usable, Pro mode gives control, video stabilization is excellent, and low-light quality is a huge step up.
What annoys me: Auto mode struggles with motion, AI Audio Eraser needs work, and 100x zoom is not for printing.
I don’t bring a point-and-shoot anymore. The Galaxy S26 Ultra captures the energy of a live show, and that’s worth more than any spec sheet.Rating9.5/10
The 200MP f/1.4 main sensor grabs light in dark venues. The 50MP 5x telephoto with f/2.9 is my go-to. From the upper bowl, 5x–10x gives clear faces, guitars, and stage details without noisy mush. The brighter telephoto means lower ISO, so zoomed shots stay sharp. 100x is emergency-only.
Low light is impressive. Lasers, smoke, and flashing lights don’t blow out, and dark backgrounds keep detail. Auto mode can blur fast performers, so I switch to Pro mode. Shutter at 1/250–1/400 freezes motion, and I drop exposure a touch to protect highlights. That’s how I get usable concert shots.
Video surprised me most. Stabilization is great, and Horizontal Lock keeps the frame level even when I’m bumped in a crowd. I stick to 10x–25x zoom for video—sharp and beautiful. One warning: AI Audio Eraser is too aggressive and kills bass and highs. I set the mic to Rear Mic manually. Then vocals and instruments sound full and real.
What I love: 5x–10x zoom is genuinely usable, Pro mode gives control, video stabilization is excellent, and low-light quality is a huge step up.
What annoys me: Auto mode struggles with motion, AI Audio Eraser needs work, and 100x zoom is not for printing.
I don’t bring a point-and-shoot anymore. The Galaxy S26 Ultra captures the energy of a live show, and that’s worth more than any spec sheet.Rating9.5/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen view is amazing 👏🏾 🤩
on October 16, 2026
Posted by: Cortius
[This review was collected as part of a promotion.] Having upgraded from a S21, this phone allowed me to have one of the smoothest transitions I've experienced in awhile with phone upgrading. The bigger screen was an added bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S26 Ultra: The Note I Thought I'd Lost
on October 16, 2026
Posted by: RidingWithPets
[This review was collected as part of a promotion.] The S Pen is the reason I can't live without this phone. My first Samsung was the Note 5, my last was the Note 20 Ultra — I was hooked from the start. So when I heard they'd discontinued the Note series, I was honestly disappointed, and I didn't think any phone would meet my expectations again.
I chose the Galaxy S26 Ultra.
Fortunately, this one surpassed them. fingers are too big for those tiny phone keyboards, and the pen fixes all of that — drawing, editing photos and videos, navigating all of my apps. I love being able to jot down a note or phone number right on the screen, just like paper, instead of typing it out or scribbling on a scrap I'll lose by dinnertime.
The built-in privacy display is brilliant — one toggle blocks side-angle viewing so the people around me can't see my screen. That's real peace of mind for online banking, passwords, private conversations, anything confidential.
The AI features feel like a thoughtful assistant: smart chat suggestions and a one-page daily rundown covering everything from my weather to my workouts. I choose exactly what I see — reminders I asked for, zero advertising.
And Samsung still makes the best cameras, period. The video stabilization is rock-steady, and I use the zoom constantly.
Physically, it's lighter and thinner than I expected, which matters — my phone goes everywhere with me and has to fit in some tight spots.
The Note is back in spirit, and honestly? It's better than ever.
I chose the Galaxy S26 Ultra.
Fortunately, this one surpassed them. fingers are too big for those tiny phone keyboards, and the pen fixes all of that — drawing, editing photos and videos, navigating all of my apps. I love being able to jot down a note or phone number right on the screen, just like paper, instead of typing it out or scribbling on a scrap I'll lose by dinnertime.
The built-in privacy display is brilliant — one toggle blocks side-angle viewing so the people around me can't see my screen. That's real peace of mind for online banking, passwords, private conversations, anything confidential.
The AI features feel like a thoughtful assistant: smart chat suggestions and a one-page daily rundown covering everything from my weather to my workouts. I choose exactly what I see — reminders I asked for, zero advertising.
And Samsung still makes the best cameras, period. The video stabilization is rock-steady, and I use the zoom constantly.
Physically, it's lighter and thinner than I expected, which matters — my phone goes everywhere with me and has to fit in some tight spots.
The Note is back in spirit, and honestly? It's better than ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone in the world
on October 16, 2026
Posted by: MightyZews
[This review was collected as part of a promotion.] I chose Samsung Galaxy S26 Ultra because it's the best phone in the world. The UI, the camera and overall performance is mind blowing smooth and the best in the market.
Value
5
Written by a customer while visiting Samsung US