Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,266 Reviews)
Open Ratings Snapshot
Rating breakdown 18,266 reviews
5 Stars
15,951
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone has great features
on March 11, 2026
Posted by: Reesebuttakup
[This review was collected as part of a promotion.] This phone is awesome the screen is very large and great at night the flashlight on the phone is really Brite plus it zooms and pans absolutely love this phone and would gladly buy another one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving the features
on March 11, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I really like how the Galaxy AI helps me modify pictures. I used it to make a card for my gaming son and he loved it.
The privacy setting is definitely helpful at work so they can't see what I'm doing on my phone if I'm not working 😅
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful design, powerful everyday upgrade
on March 11, 2026
Posted by: ektech
[This review was collected as part of a promotion.] I have owned several Samsung phones, including the S23 Ultra, Flip6, and S25 Edge, so I was excited to see how the Galaxy S26 Ultra would compare. After using it, I can honestly say this feels like one of the most complete Samsung devices I have had.
The Cobalt Purple color is beautiful and gives the phone a premium, polished look that feels unique without being too bold. It stands out in a sophisticated way and makes the phone feel even more special.
One of my favorite features is Galaxy AI. It makes the phone feel smarter, more intuitive, and more useful in everyday life. I use my phone for work, school, streaming, photos, and staying organized, so having features that make tasks easier and faster really stands out. I also love the built-in privacy screen option because it adds extra confidence when I am using my phone in public or around other people.
The overall experience feels smooth and refined. The display is bright and immersive, multitasking is effortless, and the camera takes sharp, vibrant photos. What I appreciate most is that the new features feel practical, not just impressive on paper. Samsung did a great job combining style, performance, and innovation into one device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Phone
on March 11, 2026
Posted by: BurgPete
[This review was collected as part of a promotion.] The featurea of this phone are amazing. The photo quality, zoom capabilities, and seamless integration of AI make this the most powerful device I've ever had. Can't wait to explore more of its capabilities!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on March 11, 2026
Posted by: Lordblak
[This review was collected as part of a promotion.] Another great product , this is my 3rd Ultra. Love the galaxy AI features ,camera upgrades and privacy display.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the S26 Ultra
on March 11, 2026
Posted by: VinPan
[This review was collected as part of a promotion.] Love the new design but most importantly the Galaxy AI features on board.. use it for everything from taking amazing pictures to streaming videos (with ability to eliminate background noise) to day to day work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone samsung has made yet.
on March 11, 2026
Posted by: BigCarlSlime
[This review was collected as part of a promotion.] The Galaxy AI is awesome. I upgraded from the S24 Ultra because the new technology In the 26. Can't wait to figure out the rest of the upgrades it offers!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great update!
on March 11, 2026
Posted by: GalaxyYiyi
[This review was collected as part of a promotion.] I've upgraded from an S24+ to the S26 Ultra, and I'm very happy with it! I love the new design and colors. Some of the new features I've been playing with for the past 24h and I love the new Galaxy AI, the privacy mode and (In my case) the S pen.
As always transfering everything from one Galaxy to the other was very smooth! And I've been using extra hours to organize everything again, the batteries life is great and it charges really fast.
I'm a loyal customer for a reason, and I can't wait to see how it will improve my daily routines.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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