Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,265 Reviews)
Rating breakdown 18,265 reviews
5 Stars
15,950
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
I love this phone but it's tough to downgrade from
on September 19, 2026
Posted by: Defiant
[This review was collected as part of a promotion.] I kept on breaking my previous Samsung folds and they're incredibly expensive to repair. After last fold died on me I downgraded to the s26 plus ultra.
A good phone, it gets hung up sometimes and runs a little slow unless I restart.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Cool phone.
on September 19, 2026
Posted by: Eroqb11
[This review was collected as part of a promotion.] Coming from a iphone16 pro ant the switch was easy and quick. Using the device has made me realize I made the right choice and wish I had done it years ago.
I use it for cloud gaming and it don't skip a beat. The snapdragon chip is blazing fast camera is awesome and the built in privacy screen is neat, but I really don't use it much. This phone has been a 10 of 10s.
I use it for cloud gaming and it don't skip a beat. The snapdragon chip is blazing fast camera is awesome and the built in privacy screen is neat, but I really don't use it much. This phone has been a 10 of 10s.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Missing features/issues
on September 18, 2026
Posted by: Stretch
[This review was collected as part of a promotion.] Ive been using the S series since its inception. I even have my s1 still but ive been using the Note series since the Note 3 so i have a experience with Samsung phones. While the S26 ultra is a decent phone, i feel i should have just kept my 24 ultra because there are some lost features in the S26 ultra. For starters it now tells me that Samsung Passwords isnt recognized by Samsung Internet and not sure of the why. Then there is the Spen. The Spen can no longer be used with the camera. Also the shape and style of the Spen. Its thinner and not very ergonomically designed. I havent broken one yet but its difficult to hold on to and a replacement is ridiculously more expensive. Overall its a decent phone but doesnt justify the cost to me as well as the S24 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Missing features/issues
on September 18, 2026
Posted by: Stretch
[This review was collected as part of a promotion.] Ive been using the S series since its inception. I even have my s1 still but ive been using the Note series since the Note 3 so i have a experience with Samsung phones. While the S26 ultra is a decent phone, i feel i should have just kept my 24 ultra because there are some lost features in the S26 ultra. For starters it now tells me that Samsung Passwords isnt recognized by Samsung Internet and not sure of the why. Then there is the Spen. The Spen can no longer be used with the camera. Also the shape and style of the Spen. Its thinner and not very ergonomically designed. I havent broken one yet but its difficult to hold on to and a replacement is ridiculously more expensive. Overall its a decent phone but doesnt justify the cost to me as well as the S24 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Battery
on September 18, 2026
Posted by: divorze
[This review was collected as part of a promotion.] Last year I bought a new phone and while it was good, the samsung was far better than what I had expected. I chose to go ahead and get the S26 Ultra as the battery life was just amazing and far exceeded my expectations. Its easily used for several hours of the day with heavy demand without the need of charging till the end of the day. Sometimes with my regular use, it'll even last till the next morning before I head off to work. I'm still getting used to everything but this phone is great and I'm glad I chose to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Come back to Samsung
on September 18, 2026
Posted by: Solderingphones
[This review was collected as part of a promotion.] Iam happy thay I Chose samsungs26 ultra It feels so great to finally be back with this brand after a few years away. Everything you guys have been building lately is seriously impressive. I am genuinely blown away by how much progress has been made. It is honestly such a sick experience to be using this gear again. I am definitely a happy customer and glad I made the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast and capable
on September 18, 2026
Posted by: GGnortheast
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra for the s-pen and 1 terabyte of storage. It's very fast and capable. I love the customization and the camera features. Just wish it came in green or orange. Very happy so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing great
on September 18, 2026
Posted by: Unifi6
[This review was collected as part of a promotion.] Excellent camera and battery life. The performance is exceptional, and it is built different from the S25 Ultra
The S26 Ultra is a lightweight power house that remains cool in almost every situation. The screen is crisp, bright and vibrant as usual. I appreciate how light One UI has become and the integration with the native Google platform. Dex is really handy when I need to connect to a large display and get some work done, yes I still use it on occasion. Privacy display auto enabled in my banking apps is AWESOME!
The S26 Ultra is a lightweight power house that remains cool in almost every situation. The screen is crisp, bright and vibrant as usual. I appreciate how light One UI has become and the integration with the native Google platform. Dex is really handy when I need to connect to a large display and get some work done, yes I still use it on occasion. Privacy display auto enabled in my banking apps is AWESOME!
The phone multitasks like a pro! I can watch YouTube while streaming music to a different devices and surf all at the same time without any hiccups. It's fast and smooth to use.
Powerhouse phone that takes amazing high resolution photos and videos but doesn't have the memory to match, more on that later. The camera is fast to load and takes photos in an instant. Night time photos are really good and with some tweaking and steady hand can push to excellent. Photos of groups with many different shades of skin tones at night are not flattering to those with darker skinned complexion. Most cameras do not get this right nor does the autocorrect do a great job of fixing it. I find that I have to manually make those adjustments.
Battery life is amazing I could go the whole day without charging, turn off sync while traveling and it really lasts.
Though it's like it does feel ridged and tough enough to handle daily use, I slapped a think cheap good looking case on it a
Value
5
Written by a customer while visiting Samsung US