Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,267 Reviews)
Open Ratings Snapshot
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love the new Galaxy s26 Ultra
on March 12, 2026
Posted by: SamsungFan10
[This review was collected as part of a promotion.] I'm using Samsung top smartphones for 10 years . The new Galaxy s26 ultra is a top notch. Love it so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 12, 2026
Posted by: Ek3030
[This review was collected as part of a promotion.] Phone has been solid so far. Fast, smooth and the new ai features are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite thing is more RAM. 16G!
on March 12, 2026
Posted by: OsoBear
[This review was collected as part of a promotion.] I can tell you, the Galaxy AI does make a difference in my daily life. Once I learned how to use it, which didn't take long, I use most of the services every day. More RAM! With all these apps, and AI, using more RAM because they are faster, I don't have to worry about my phone freezing up. I'm very happy with Samsung. I have been using their phones for 20 years, and I don't plan on stopping now. The cameras are awesome! Good quality. Good job guys!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect to all ocasión..
on March 12, 2026
Posted by: Quike2104
[This review was collected as part of a promotion.] Hi my new galaxy s26 ultra, is the best I love it. I like because take a perfect pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall Design
on March 12, 2026
Posted by: Darwin121225
[This review was collected as part of a promotion.] My last phone Galaxy s24 ultra was fast and allowed me to multitask.
This phone is even better.
Thinner and lighter.
Very happy overall.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Moving after 3 years of flip phone
on March 12, 2026
Posted by: Flipphonegetbettersoon
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerhouse that marks a significant shift in my mobile experience. After three generations of Flip phones, returning to a traditional slab felt like a risk, but the S26 Ultra justifies its footprint immediately.
The most striking improvement is the battery life. While the Flip series often required a mid-day top-up, the S26 Ultra easily cruises through a full day of heavy use. The camera system is equally transformative; the zoom capabilities are unparalleled, capturing crisp details at distances that were previously just blurry pixels. Transitioning between devices was surprisingly seamless—the setup process was fast and intuitive, though I encountered a hurdle once the hardware was ready.
The most frustrating aspect remains the app login process. While the system moves your data, banking and healthcare apps require tedious manual setup and multi-factor authentication for each one. It’s a necessary security hurdle, but it dampens the "new phone" excitement when you have to manually re-verify your entire digital life.
On a brighter note, the audio quality is a sleeper hit. The speakers provide a much fuller, richer sound profile than the thinner Flip models. Overall, despite the manual effort required for app logins, the S26 Ultra is a massive upgrade
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like how fast and responsive the screen is.
on March 12, 2026
Posted by: riverofsouls
[This review was collected as part of a promotion.] So easy to transfer files from older device.. everything went smoothly and fast.. the phone itself it's very fast and easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product
on March 12, 2026
Posted by: Dodirty
[This review was collected as part of a promotion.] I always been a fan of galaxy ultra series. I love the style and the comfortability of this new s 26 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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