Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,267 Reviews)
Open Ratings Snapshot
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This product is just amazing!
on March 12, 2026
Posted by: RTvr2218
[This review was collected as part of a promotion.] Galaxy AI helps a lot with scam calls, screen looks just amazing and changing from my S24 ultra to this S26 ultra it feels new, smooth and great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Ultra 26
on March 12, 2026
Posted by: TB0421
[This review was collected as part of a promotion.] Traded from the Ultra 22 and love it! Streamline and love the privacy screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome features.
on March 12, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I love the new privacy feature and how you're able to customize what apps you want the privacy mode to turn on. And don't even get me started on the galaxy AI. Hands downs one of the best or the best AI in the game. The s26 ultra is everything I expected and more. It definitely has exceeded my expectations at the moment .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra review
on March 12, 2026
Posted by: Lumbeewarrior
[This review was collected as part of a promotion.] Awesome AI and phone. It's fast smooth and beautiful to look at.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You can't go wrong with the S series
on March 12, 2026
Posted by: Onlytla
[This review was collected as part of a promotion.] So far I have a love/love relationship with my S26 Ultra. As a SAHM I am constantly on the go, keeping track of my schedule as well as 4 kids. Samsung makes it so easy. I love the new privacy screen, which I need for emails & such. The camera is still amazing. Galaxy AI is super easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This thing rocks!
on March 12, 2026
Posted by: Newultra
[This review was collected as part of a promotion.] Galaxy AI has this new Ultra 26 at the top of its game. I haven't gotten a new ultra since the 23 but I am glad I made the move to get this one. It's everything that one has come to expect from Samsung and more. Get one today and you won't be disappointed!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 12, 2026
Posted by: Lumbee53
[This review was collected as part of a promotion.] I love the Ai how it helps you to solved unanswered questions and things in general. The phone is fast and smooth!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung always comes through
on March 12, 2026
Posted by: Mkhain
[This review was collected as part of a promotion.] I’ve been a loyal Samsung customer since the beginning of the Galaxy line, starting with the Galaxy Vibrant. Since then, I’ve owned nearly every Galaxy phone released missing only the Galaxy S4 and every upgrade has felt like a meaningful improvement. Most recently, I purchased the Galaxy S26 Ultra, and it continues that tradition of innovation and performance.
Over the years I’ve expanded beyond phones and now own several Samsung products, including watches and vacuums. One of the things I appreciate most is how well everything works together. The Samsung ecosystem makes everyday life easier with seamless integration between devices.
One of the most exciting recent additions is Galaxy AI. Features like live translation, AI-assisted photo editing, and intelligent search make everyday tasks faster and more convenient. Being able to instantly translate conversations or enhance photos in seconds really shows how Samsung is pushing smartphones into the future.
What keeps me coming back is the balance of cutting edge technology and reliability. The displays are incredible, the cameras keep improving, and the customization options allow users to truly make the device their own.
Samsung has earned my loyalty through years of innovation and quality, and I’m excited to see where Galaxy AI and future devices go next. I will only own Samsung phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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