Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,223 Reviews)
Rating breakdown 18,223 reviews
5 Stars
15,911
4 Stars
1,836
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Absolutely great phone. Flawless
on October 26, 2026
Posted by: DemonicBanshee
[This review was collected as part of a promotion.] I chose s26 ultra because I have long love samsung phones. Used to have a s22 ultra. I use my phone for warehouse productivity and personal as well. Can speak enough how everything works well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is for everything!
on October 26, 2026
Posted by: Elizagro14
[This review was collected as part of a promotion.] I chose this phone because I knew it was a great model and that it would never let me down. I really like the camera, the lightness of the screen, and speaking of the screen, especially the privacy screen where I can choose which screen I want, whether it's private or not. I also really like that I have plenty of storage space, so I can download several games and apps that I like, and none of them freeze while I'm playing.
Value
5
Response from Samsung USBy R&R Team, October 26, 2026
Hi there Elizagro14, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding your device to so wonderfully align to your expectations, and that youar e enjoying your gaming every day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra has everything
on October 26, 2026
Posted by: SpiSea
[This review was collected as part of a promotion.] I chose the galaxy S26 Ultra because when I heard all innovation and nwe function that it has, I couldn't resist not buy it. And this was an excelente decision I ever made.
Value
5
Response from Samsung USBy R&R Team, October 26, 2026
Hi there SpiSea, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. e are thrilled to hear how pleased you are with the innovative features and capabilities of your new device, and that you have no regrets with your device. We have provided links to resources to help you explore all of the capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone! ★★★★★
on October 24, 2026
Posted by: Sayeedi
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra delivers smooth performance, a stunning display, and impressive camera quality. Its premium design and useful features make it a great all-around phone. Excellent choice for anyone looking for a high-end upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cell phone has a very useful feature.
on October 24, 2026
Posted by: Leo23L
[This review was collected as part of a promotion.] I chose this cell phone because it has the best custom user interface layer, it is simple to use, to navigate.
One the useful features the phone has is its privacy display, Samsung did a great job creating this, because it helps to maintain privacy for banks apps, passwords and many things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many things you can do
on October 24, 2026
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] I chose the s26 Ultra because of its battery capacity and the camera quality. But, there are so many features that even after having this model from launch, I still havent had a chance to figure out how to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone, but I miss the S Pen remote
on October 24, 2026
Posted by: KeithM
[This review was collected as part of a promotion.] I chose this phone because I wanted something fast that I could use for work and personal stuff without switching devices. It has been reliable for me. Apps, email, photos, all of that is easy to get to, and it works well with my Google and Samsung accounts. The camera is really good, and the phone feels nice in my hand. My only complaint is the S Pen. I used to use the button as a camera shutter when the phone was set up away from me. I miss that. The pen still works fine for writing, but I liked the old wireless features more. Other than that, I have been happy with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra is a fantastic device
on October 24, 2026
Posted by: Sankofa
[This review was collected as part of a promotion.] I've been a member of the Samsung ultra family for a number of years. I think I started back with the 21 model and have upgraded annually through last year. I do it primarily for the superior cameras compared to any other device that I use. I choose to stick with this brand and model because I love being on The cutting edge of technology. I love the Samsung ecosystem and also have the watch to ultra I don't know what the model name is and I also have a Galaxy 11 ultra I believe I haven't upgraded to the 12 series yet.
Value
5
Written by a customer while visiting Samsung US