Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,249 Reviews)
Rating breakdown 18,249 reviews
5 Stars
15,935
4 Stars
1,838
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Love my new Phone!
on September 24, 2026
Posted by: 142Dance
[This review was collected as part of a promotion.] My last phone before this was a BTS Samsung Galaxy S20+, which I love. But it was already starting to lag and the battery was constantly dying. So, I decided to get a new phone. In the end, I chose the Samsung Galaxy S26 Ultra and I'm happy with this choice. The new features in charging my battery to make my battery last longer is one of my favorite features. But also the privacy protection is my number one favorite feature! I have to constantly use my phone at work and I have clients and coworkers around me constantly. So, being able to turn on my privacy protection at work and getting to turn it off in private has definitely made me love this phone even more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Phone
on September 24, 2026
Posted by: Ari19855891
[This review was collected as part of a promotion.] I chose the Samsung S 26 Ultra! Love it and has been great. Definitely recommend has been working as expected and will continue to purchase S series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ultimate upgrade for everyday power
on September 24, 2026
Posted by: RoyalOG
[This review was collected as part of a promotion.] When looking for the absolute pinnacle of mobile technology, I chose the Galaxy S26 Ultra, and it has exceeded every expectation. From tackling work tasks and seamless multitasking to capturing stunning, ultra-clear photos on the go, the performance is flawless. The display is breathtaking for streaming media, and the battery easily powers through my busiest days. It is an incredible device that elevates everything I do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 purchase
on September 24, 2026
Posted by: Nobleman
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 after having years of the previous Samsung Note products. I am impressed with updated functions and speed. Anither great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I had such good luck in the past.
on September 24, 2026
Posted by: S4SSYP4NTS
[This review was collected as part of a promotion.] I chose the S266 Ultra because my past Szmsung phones (starting with the S3) were such high quality. I wanted the SPen and I really like the feature. Unfortunately it seems I got a lemon. Less than 6 months old and the display goes all pixelated and becomes unresponsive when I power it off and back.on or if it does an update. The board shouldn't be going bad this soon. It was never in water or dropped and I have it in a protective case.
Value
2
Response from Samsung USBy R&R Team, September 25, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 UItra. We know how frustrating it is when your new device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
I started the 1st Galaxy and never left
on September 24, 2026
Posted by: Pheadra
[This review was collected as part of a promotion.] I chose my Samsung Ultra device because I wanted a phone that was reliable, fast, and easy to use every day. I really love my Samsung Galaxy S26 Ultra, especially the large screen, great camera quality, and all of the features it offers. It takes amazing pictures, runs smoothly, and makes it easy for me to handle everything I need from one device. Overall, I’m very happy with my choice and have really enjoyed using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy s26 ultra
on September 24, 2026
Posted by: Samsung247
[This review was collected as part of a promotion.] I'm in love with my new phone.... I use this phone for everything. I can watch sports, play games, watch movies and more... it's so easy to navigate and the picture quality is amazing... I choose this phone overall because I can do everything I need to do and more... it's like having a personal assistant....lol... if your looking for a good phone with good battery life this is the phone for you.... you won't be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding camera and the best display I've used
on September 24, 2026
Posted by: ARDale08
[This review was collected as part of a promotion.] The camera is the highlight. Photos come out sharp and detailed with natural-looking colors, and the zoom is genuinely useful rather than a gimmick. I can capture distant subjects clearly without the image turning muddy. Low-light shots are especially impressive, holding onto detail and keeping noise under control in situations where older phones struggled. Video is smooth and well stabilized, even when I'm walking.
The display is just as strong. It's bright and easy to read outdoors, even in direct sunlight, and glare is noticeably reduced compared to previous phones I've owned. Colors are vivid without looking oversaturated, and scrolling feels fluid. Watching videos and editing photos on this screen is a real pleasure.
The display is just as strong. It's bright and easy to read outdoors, even in direct sunlight, and glare is noticeably reduced compared to previous phones I've owned. Colors are vivid without looking oversaturated, and scrolling feels fluid. Watching videos and editing photos on this screen is a real pleasure.
After extended daily use, the phone still feels fast and reliable. If camera quality and screen quality matter most to you, this is an easy recommendation.
Value
5
Written by a customer while visiting Samsung US