Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,271 Reviews)
Open Ratings Snapshot
Rating breakdown 18,271 reviews
5 Stars
15,956
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great product.
on March 13, 2026
Posted by: Zoonosis
[This review was collected as part of a promotion.] Absolutely love the privacy display,please done ever remove it. Bring back the Bluetooth s-pen! Needs QI magnets. Otherwise absolutely amazing phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love love love this phone!!!
on March 13, 2026
Posted by: Starskie
[This review was collected as part of a promotion.] Let me start off saying I love the Galaxy AI feature. It's pretty awesome how it gives you suggestions and I also love the photo enhancements and editing with AI. I really like the privacy screen. It's a fantastic addition. I don't have any complaints with this phone. I traded my Z flip 7 for the S26 Ultra and hands down don't have any regrets.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has great features
on March 13, 2026
Posted by: Msprincess
[This review was collected as part of a promotion.] I love new things and I think I would love an update
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's fantastic.
on March 13, 2026
Posted by: Leo90tm
[This review was collected as part of a promotion.] Samsung Galaxy S26 Ultra is, without a doubt, an excellent device overall. I believe its innovative privacy screen is a feature worth highlighting in its favor. However—and as a piece of constructive criticism for future releases—I would like to suggest increasing the battery capacity and refining the screen quality slightly, as a significant amount of image quality is lost when the privacy mode is activated. I would also like to see the SPen return with Bluetooth connectivity.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone camera system is great
on March 13, 2026
Posted by: Bossladi
[This review was collected as part of a promotion.] This device works really fast the camera works really great takes awesome pictures like real photography pictures it also has a great AI feature that can help you with your everyday life and it answers your questions really fast this device is currently wanted everywhere people are changing their services to have this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such a upgrade from my S23 Ultra!!!!!
on March 13, 2026
Posted by: LoveTheS26Ultra
[This review was collected as part of a promotion.] It is hands down such a great upgrade my wife and kid upgraded too and love them. The privacy feature is great the camera is great the look is awesome!!!! Love thst is no longer curved!!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful clear camera lens quality
on March 13, 2026
Posted by: D1LIGHTSKIN
[This review was collected as part of a promotion.] Galaxy AI helped me setup features on my phone to get to my apps faster
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm never switching from samsung.
on March 13, 2026
Posted by: Johngriff457
[This review was collected as part of a promotion.] To start, this has been a great upgrade from my last phone, the S25 Ultra. I have been using it for work, and the Galaxy AI features inside the Notes app have been lifesavers. I have been making liberal use of the S-pen to write things down on my phone, and the AI summaries, as well as letter identification, have been super helpful for sharing my terrible handwriting with others. The privacy screen is a welcome addition that works super well and looks amazing. It's been great for listening to music with the Galaxy Buds 4 Pro, which, of course, I got in pink gold to match the phone. This is my new favorite piece of tech and a good reason for me to stick to Samsung as my sole phone brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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