Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,276 Reviews)
Open Ratings Snapshot
Rating breakdown 18,276 reviews
5 Stars
15,960
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I love the s series phones
on March 14, 2026
Posted by: Sugerboys
[This review was collected as part of a promotion.] Galaxy ai i use my phone for everything. Internet, movies, games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Upgrade! Samsung Galaxy Ultra 26 is a Game
on March 14, 2026
Posted by: Itatorta
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy Ultra 26, and it’s absolutely mind-blowing! what really sets this phone apart is the incredible Galaxy AI. It’s made everyday tasks so much simpler! From smart notifications that prioritize what matters most to me, to the AI-driven camera features that automatically adjust settings for the perfect shot, it feels like the phone is intuitively helping me get things done faster and easier. The personalized performance optimizations mean my phone runs smoother than ever, and I can seamlessly multitask without any lag.
The camera is absolutely top-tier. Photos are crystal clear with stunning detail, vibrant colors, and sharp contrast.
And the resolution? Unreal. The display is so crisp and vibrant, it’s like watching everything come to life on screen. Whether I’m gaming, streaming videos, or simply browsing photos, the experience is flawless.
Overall, the Samsung Galaxy Ultra 26 has completely transformed how I use my phone. With Galaxy AI making my life easier and the gorgeous design and performance, it’s an essential upgrade I didn’t know I needed. I highly recommend it to anyone looking for a phone that goes above and beyond!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy
on March 14, 2026
Posted by: Love2shops26ultra
[This review was collected as part of a promotion.] The galaxy ai is espectacular the s 26 ultra looks amazing. Im happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 14, 2026
Posted by: JackdawFK7
[This review was collected as part of a promotion.] I mean the Galaxy AI is actually great. I had no issue at the moment. The overall improvement of the phones device really shows the improvement and how amazing it it still keeps on getting better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S22 Ultra to S26 Ultra
on March 14, 2026
Posted by: UnusualLemming
[This review was collected as part of a promotion.] Having Galaxy AI built into the S26 is great! The integration is seemless and quick. The new privacy screen feature is cool but what makes it really stand out is assigning which apps use the feature on open.
The Battery Life kills my old S22 even when I first got the S22. I havent been able to try the new wireless charging or charging at 65w because its difficult to find the accessories.
Either way a great step up and Im so happy not to have the rounded glass and sharp corners the s22 had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new flagship phone!
on March 14, 2026
Posted by: PhyndIt
[This review was collected as part of a promotion.] I recently upgraded to a Samsung Galaxy device and have been really impressed with the experience. The performance is fast and smooth whether I’m streaming videos, browsing, or using multiple apps for work and school. The display is bright and sharp, which makes watching movies and sports much more enjoyable.
One of the features I use the most is Galaxy AI. It makes everyday tasks easier, like helping summarize information, improving photos, and making quick edits when I’m messaging or writing. It actually saves time and feels like a useful assistant rather than just a gimmick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on March 14, 2026
Posted by: migwel36
[This review was collected as part of a promotion.] AI is amazing in the new phone. Screen privacy is good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone but Bring back Bluetooth S pen
on March 14, 2026
Posted by: MsLana
[This review was collected as part of a promotion.] I love my phone but I miss the Bluetooth S pen that acted like a remote for the camera . That's the only thing I used it for
I LOVE Galaxy AI and how it rains on
My lock screen if it's raining outside
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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