Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,281 Reviews)
Open Ratings Snapshot
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love the new features
on March 20, 2026
Posted by: Kwestions
[This review was collected as part of a promotion.] I am loving my S26 Ultra. The new features make using the phone so easy and I love the level of customization I get. I initially was hesitant to change my phone as I had an S22 Ultra and still love that phone but it was worth upgrading to the S26 Ultra. I am also enjoying the Galaxy AI features. They are a gamechanger with how you use your device and completely worth trying.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a ton of great features!
on March 20, 2026
Posted by: GalaxySSeriesLover29
[This review was collected as part of a promotion.] I love my new Samsung galaxy S26 ultra. It has a ton of great features, like for instance I really like the built in privacy display feature, especially since I don't have to keep buying those privacy screen protectors anymore. Also the galaxy AI features are incredible too. They help me with stuff all the time. Like everyday type things, for instance I love being able to figure out what I need to do on a project I might be working on, like when im working on my car or something an can't figure something out so I'll just ask Gemini what I need to know an so far every question I've asked, I've gotten the best possible answer for each one, an its helped me get through a lot of hard situations or even small situations that I have every day where I just need to know something quick. Like where's the closest 5 star restaurant to my location, or how to jump start my car, etc.. I think the galaxy AI features on this phone are definitely way more helpful than I thought they would be. So far this samsung galaxy s26 ultra has been by far the best phone I've ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 20, 2026
Posted by: LoveGalaxyAI
[This review was collected as part of a promotion.] Fantastic phone with so many newAI packed features. It almost streamlines your day and provides personalized AI insights. I would call it a true AI assistant.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing speed and camera
on March 20, 2026
Posted by: KSGoatLady1981
[This review was collected as part of a promotion.] I love the Galaxy AI feature on the new S26 Ultra. I have had the phone 2 days and I find myself using this multiple times a day. I also love speed and flow in which the phone functions. It is so smooth. The transition from my old phone to this one took less than 30 minutes to transfer everything over and it was super easy to do, the phone walked me through everything. The cameras on it are phenomenal! I can take pictures of things from a distance and they are so incredibly clear! I will definitely be keeping this phone for a while! I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing cellular
on March 20, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] It is an excellent cell phone. I like its discreet mode and how lightweight it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on March 20, 2026
Posted by: Gitgood
[This review was collected as part of a promotion.] Coming from Note 10 plus and this phone is great. Screen is good size and very crisp.
Only problem i have is that the camera is so large it sticks out from the back of the phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving this phone
on March 20, 2026
Posted by: Dbeezy
[This review was collected as part of a promotion.] I'm so loving this new phone. Especially the display privacy screen is amazing. AI has took it to another level.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on March 20, 2026
Posted by: Enchufe89
[This review was collected as part of a promotion.] The picture quality and the speed of the phine compared to the s25 Ultra is superior and the batter last longer than the s25 ultra also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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